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We’re honored to be included in the inaugural ranking of TIME America’s Most Iconic Companies 2026. It’s a privilege to be one of only 250 companies recognized for driving our mission forward with creativity and innovation.
We’re proud to share that Chewy has been named one of Forrester’s “elite” brands in the 2025 Customer Experience (CX) Index, placing us in the top five percent of brands globally for the fourth year in a row. We’re especially honored to be one of only 10 brands worldwide to maintain elite status. Special thanks to our Customer Care Chewtopians for leading with passion, empathy, and care every day—it's your efforts that make our customer experience remarkable!
We’re incredibly proud to share that we’ve been recognized with four Comparably awards, thanks to reviews from our amazing Team Members: Best Company for Career Growth, Best Leadership Teams, Best HR Teams, and Best Marketing Teams! These honors reflect the passion, dedication, and collaborative spirit that define our Chewy culture. Here’s to continued growth, leadership, and innovation—together!
We are thrilled to be awarded the inaugural Masters of Scale Business Award in Customer Experience! This award recognizes organizations that “put customers at the heart of their business”—we are honored to be seen as a company that is leading the pack in innovative and engaging customer experiences.
The foundation of our incredible Chewy culture is built on our Team Members’ trust in each other, openness to think big, and commitment to bettering the lives of pets and those who care for them. As a reflection of this, we’re excited to share that we’ve been named one of America’s Greatest Workplaces 2024 by Newsweek, earning a four-star rating as a company that holds career growth, work-life balance, and benefits to a high standard. Congratulations to our pack on this accomplishment—here’s to more learning and fun as we continue to innovate the pet space this year and beyond!
We're proud to share that Chewy was ranked #1 across all brands recognized on Forrester's US Customer Experience Index, achieving elite status and maintaining the top spot amongst Retail brands for the third year! Driven by our "Customers First" Operating Principle, our teams are dedicated to building trust and leading with compassion in everything they do—it's this commitment that keeps Chewy thriving. Special thanks to our Customer Service team for prioritizing pet parents and creating amazing experiences! The Forrester US Customer Experience Index is based on over 98,000 US customers across 200+ brands and 13 industries. The index assesses the quality of customer experiences and overall customer loyalty. Elite brands are those that score in the top 5% of all brands featured.
Our Customer Service Chewtopians are passionate in providing exceptional care to pet parents every day. As a testament to their customer centricity, we’re thrilled USA TODAY named us one of America’s Customer Service Champions 2024! This award highlights companies across 67 sectors that excel in delivering the best customer experience based on company reviews from customers. We couldn’t be more appreciative of our Customer Service team’s dedication to earning trust with pets and pet parents, everywhere!
It's an extra special day here at Chewy, because our 2024 Interns and Co-Ops have officially started their summers with us! We're thrilled to welcome so many undergrad and graduate students to our Corporate hubs and Fulfillment Centers across the country.
Growing and developing new talent into our pack is part of what makes Chewy amazing, which is why we’re thrilled to be recognized as one of America’s Greatest Workplaces for Job Starters 2024 by Newsweek! Using insights from job starters, this award recognizes companies that excel in supporting those who are just entering the workforce. We’re honored to see so many Chewtopians expand their skillsets and drive impact as they run with the pack. Shout-out to our Campus Recruiting team for organizing our incredible student programs and supporting some of our newest Chewtopians as they grow their careers!
We’re honored to be ranked #1 in Retail on Newsweek’s Most Trustworthy Companies in America 2024 list! Trust is a core part of our Chewy mission statement, and this recognition would not be possible without our Team Members' dedication to making a difference in the lives of pets and pet parents. We’re so proud of our pack for putting passion and care into everything they do as part of Chewy.
