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💡Why are most EdTechs stalling before the $1B milestone? As funding tightens and investor scrutiny rises, EdTechs are under pressure to do more with less — and still deliver outcomes. The traditional playbook — more spend, more headcount, more pressure — no longer works. Our latest whitepaper, The Steep Learning Curve, featuring insights from our EdTech domain expert, Vanshaj Tayal, Director – Solutions, explores how EdTechs can scale smarter — the UnBPO™ way: ⚙️ AI + automation that’s purpose-built for learners 🤝 Ecosystem partnerships that accelerate scale 🔁 CX models that evolve with the business 🔗 Read more: https://lnkd.in/dEwhcNjY
Prakash Chinnaraji took the next step in his career - without hitting reset. By transitioning into a new role at Firstsource, through #WingsWithin, our internal mobility program, he was able to grow his skills, take on bigger projects, and stay rooted in the culture he already knew and trusted. New challenges, new impact—same strong foundation. What’s it like to be a #Firstsourcer? Explore opportunities here: careers.firstsource.com
What does belonging feel like at work? Sometimes, it’s not about grand gestures – it’s about being seen when it matters, being heard without raising your voice, and knowing you’re safe to be yourself. As part of our Pride Month celebrations, we hosted a candid and moving Pride Talk on Workplace Belonging. This wasn’t about frameworks or policies. It was about stories. Real moments of exclusion, quiet acts of allyship, and the small ways we can show up better for one another — every single day. Thank you to everyone who created space, shared openly, and reminded us that inclusion is deeply human work. Let’s keep creating spaces where everyone feels valued, respected, and connected — not just in June, but every day.
We are delighted to share that Firstsource was recognized with the Outstanding Volunteering Partner Award at the Thuvakkam Randevu 2025 - a celebration of our commitment to driving meaningful change on the ground. 👏 A huge shoutout to all our #SourceOfGood champions and to Thuvakkam for this incredible recognition. Here’s to more impact, more collaboration, and more change. Because when we come together, we make it happen. 🌍✨
⛔Traditional Revenue Cycle Management fixes the process. ✅ Our UnBPO™ mindset reimagines the outcomes. At Firstsource, we don’t just automate tasks — we apply AI and human ingenuity to transform every patient touchpoint into a driver of both financial and clinical performance. This means: 👉 Faster onboarding with real-time eligibility verification 👉 Automated prior authorizations and smarter medical coding 👉 Fewer denials, faster payments, and frictionless collections This isn’t business as usual. This is RCM reimagined — powered by AI, designed for outcomes. 📍 Meet us at HFMA 2025! Stop by booth #843 at HFMA 2025 and let’s explore what RCM done right can do for your organization. Learn more: https://lnkd.in/dk3ZaFHq
400+ kgs of waste removed. 130+ hours of volunteering. Two coastlines, one cause. As part of our ongoing World Environment Day celebrations, our #SourceOfGood champions in Mumbai and Chennai took to the coastlines for a powerful, purpose-driven initiative – for our planet. 👉 At Juhu Beach, Mumbai, in partnership with Project Mumbai, our volunteers collected 365 kgs of plastic waste, helping clean the shoreline and protect our marine ecosystems. 👉 At Marina Beach, Chennai, with our partner Bhumi, our volunteers removed 52 kgs of waste, followed with an eye-opening sensitization session on the importance of environmental conservation. From Mumbai to Chennai, what mattered most was the collective spirit of our teams – the willingness to show up, get their hands dirty, and take real steps towards a greener future.
We’re proud to be recognised as one of the top Indian employers in the UK — ranked third overall in the latest India Meets Britain Tracker 2025 report by Grant Thornton. Our deep and growing roots across Birmingham, Manchester, Middlesbrough, Pontypridd, Motherwell, Clydebank, Derry, and other towns and cities, reflect more than presence — they represent our promise to invest in regional talent, partnerships, and progress. Rajiv Malhotra, President – EMEA, Firstsource, shared, “This recognition reinforces our long-standing commitment to the UK — not just as a market, but as a strategic partner in our global growth journey. By investing in regional talent and building strong local ecosystems, we’re creating lasting value for our clients, communities, and people.” Explore the full report 👉 https://lnkd.in/gu3wVWH8
Growth doesn’t always mean moving up – sometimes it means finding the right fit. Sterling Ellens made a lateral move within Firstsource and found a role that matched her strengths and career goals. Her story is a great reminder: if a role excites you, trust yourself and go for it. You already have what it takes.
Recently, a group of passionate #SourceOfGood champions from our Taguig office, in the Philippines, took part in an impact sourcing job fair focused on empowering out-of-school youth, persons with disabilities (PWD), and members of underserved communities. What made it special? Four job seekers walked away with on-the-spot offers – turning hope into reality in a single day. It’s moments like these that remind us: when we show up with intention, we don’t just volunteer – we create change. Kudos to our incredible volunteers for leading with heart—and a warm welcome to the newest #Firstsourcers who joined us through this initiative!
Pride isn’t just about celebration — it’s about intention. 💭 The intention to listen deeply. To show up as allies — not just in June, but every day. To build workplaces where everyone feels safe, respected, and valued. At Firstsource, we’re proud to be on this journey. As part of our Pride Month celebrations, we’re sharing a simple but powerful recipe for inclusion — inspired by an internal session that sparked honest conversations and actionable learning. Because real belonging takes more than one ingredient — it takes all of us. 🌈 Let’s keep stirring change, together.
