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đ˘ Whatâs it like to be a #FirstsourceWoman? We asked Nithya Subramanian, Director â Human Resources. She didnât wait to feel ready â she showed up, stepped up, and grew into every role she took on. From raising her hand for stretch opportunities to building spaces where others can thrive, Nithyaâs journey is a quiet force of inspiration.
Our internal panel on âHow Cultural Diversity Fuels Innovation and Problem-Solvingâ reminded us that inclusion isnât just intent - itâs everyday action. We didnât just talk about culture - we listened, reflected, and connected across borders and beliefs. From South Africaâs Ubuntu philosophy to food rituals in the Philippines, from challenging assumptions to celebrating quiet voices - our colleagues showed up with honesty, humor, and heart. One thing was clear: we donât just work together - we grow together. And thatâs how we âmake it happenâ for our clients every single day. đ Visit link for powerful takeaways weâre carrying forward.
Gâday indeed! đŚđşđŚ We were honored to host The Lord Mayor of Melbourne, Nick Reece, and Deputy Lord Mayor, Roshena Campbell, at our newly inaugurated ANZ Headquarters and AI Innovation Lab in Melbourne. Their visit to our AI Experience Lab provided an opportunity to showcase how we're leveraging AI and digital innovation to drive transformation for our clients, while contributing to Melbourneâs tech ecosystem through job creation, capability building, innovation-led growth, and partnership with Victorian universities to nurture AI talent and foster industry partnerships. At the heart of it all is Firstsource #relAI â responsible digital transformation for smarter, faster business results. Thank you to the Lord Mayor and Deputy Lord Mayor for recognizing the role companies like ours play in shaping a more connected, digital-first future for Australia.
32 #SourceOfGood Champions 69 lives saved In a powerful first for our Amherst office, our colleagues rolled up their sleeves â literally â for our inaugural Blood Donation Camp, in partnership with ConnectLife. From first-time donors to seasoned volunteers, each person who participated gave more than just bloodâthey gave hope. It was all about compassion, community, and courage. Together, we stood in support of local patientsâmany from underserved communities. A heartfelt shoutout to our NGO partner ConnectLife, whose mission to create a healthier tomorrow resonates deeply with us. And to our 32 volunteers â thank you! Your kindness will ripple through 69 lives. Together, we donât just show up we make an impact.
Weâre proud and absolutely thrilled to celebrate a remarkable recognition! Ripudaman Boparai, our Global DEI Lead, has been awarded Best ERG Leader by Avtar - Leaders in Workplace Culture & Inclusion! Ripuâs unwavering passion, vision, and leadership have been the driving force behind our DEI agenda. Under her stewardship, our Employee Resource Groups have not only grown in strength and influence, but have also become powerful catalysts for allyship, advocacy, and meaningful action across the organization. Her commitment to building an inclusive, equitable workplace continues to inspire us all - and this recognition couldnât be more well-deserved.
From navigating transitions to driving transformation â Dilip Georgeâs story is one of courage, confidence, and growth. Stepping into a new role within the PMO Transformation team meant embracing change, learning new skills, and adapting to a different management style. But for Dilip, it was also a chance to challenge himself and grow into new possibilities. Through the trust placed in him, he found a renewed sense of purpose and the confidence to take that next step.
đ˘ Whatâs it like to be a #FirstsourceWoman? We asked Jayalakshmi Sriram, AVP â Sales Operations. Her journey is a reminder that leadership isnât always about the spotlight. Itâs about consistency, resilience, and the courage to be authenticâeven when itâs not easy. From early self-doubt to becoming a trusted voice in the room, Jayalakshmiâs story is proof that impact isnât always loud. Sometimes, itâs steady. And deeply intentional.
đ2,500 kilograms of plastic waste. 406 volunteer hours. 58 passionate #SourceOfGood Champions.đ As part of the Global Earth Day celebrations and the Month of the Ocean in the Philippines, our colleagues from the Taguig and Cebu offices united with a clear purpose: to protect and restore our coastlines in alignment with this year's theme: âUnlock Ocean-Based Solutions to Climate Change: Karagatan ang Solusyon.â From Tanza, Cavite to the vibrant coastlines of Pusok, Lapu-Lapu City, our dedicated volunteers engaged in a significant and massive coastal clean-up initiative. The outcome? Cleaner beaches, heightened awareness, and an enhanced sense of pride in contributing to the health of our planet. This effort extended beyond merely collecting plastic; it was a demonstration of our commitment to the environment, our communities, and future generations. To every #Firstsourcer who joined in â thank you for making sustainability personal and powerful. Mabuhay ang Dalampasigan ng Pilipinas!
At the ongoing #CCWUKSummit 2025, Srinivasan Subramanian, Partner â CX & Consulting, Firstsource joined Liz Millington, Digital Solutions Director at Ascensos, a Firstsource company, to explore how long-term success in retail CX comes from building integrated, scalable solutions that reach beyond the contact centre. From in-store operations to in-house strategy, transformation must be continuousânot a one-time event. While Liz shared that embedding change requires constant feedback and alignment with stakeholders, Srinivasan built on the thought by sharing how a consultative, insight-led approach helps clients contextualize transformation and create future-fit CX strategies. We're excited for more conversations and collaboration as the Summit continues.
Weâre delighted to share that Firstsource has been honored with the âExcellence in Sustainability Impactâ award at the debut HR & CSR Awards 2025, hosted by the Women's League Foundation (WLF). Adding to the celebration, it was an absolute honor to be invited for a special interaction with the Honâble Minister for Labour Welfare and Skill Development, Mr. C. V. Ganesan, and Mr. Veera Raghava Rao IAS, Secretary to the Government of Tamil Nadu. Sankara Mahalingam, our Global Lead â Community Outreach, and Pascal Rajan, our CSR Program Manager, had the privilege of representing us and sharing insights into the work weâre doing to build resilient and inclusive communities. This recognition celebrates our continued commitment to long-term community development and creating meaningful, sustainable change through our CSR programs. Letâs keep driving impact, together.
