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Always a pleasure hosting our client partners! A big thank you to Raymond Cummins for the opportunity to showcase how we're driving excellence, innovation, and collaboration to #MakeItHappen for Sky! 🚀 Here’s to achieving even greater things together in 2025 and beyond!
Our Q3FY25 results were announced today, and we’re delighted to share we’ve kept up with the growth momentum from our previous quarters: ✔️ 𝗥𝗲𝗰𝗼𝗿𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝟱𝘁𝗵 𝗰𝗼𝗻𝘀𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗾𝘂𝗮𝗿𝘁𝗲𝗿 𝗼𝗳 𝟯%+ 𝘀𝗲𝗾𝘂𝗲𝗻𝘁𝗶𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵 ✔️ 𝗤𝟯 𝗥𝗲𝘃𝗲𝗻𝘂𝗲𝘀 𝗮𝘁 ₹ 𝟮𝟭,𝟬𝟮𝟰 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 (𝗨𝗦$ 𝟮𝟰𝟵 𝗺𝗶𝗹𝗹𝗶𝗼𝗻), 𝘂𝗽 𝟯𝟭.𝟳% 𝗬𝗼𝗬 ✔️ 𝗘𝗕𝗜𝗧 𝗮𝘁 ₹ 𝟮,𝟯𝟯𝟯 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗼𝗿 𝟭𝟭.𝟭% 𝗼𝗳 𝗿𝗲𝘃𝗲𝗻𝘂𝗲𝘀 𝘂𝗽 𝟯𝟲.𝟱% 𝗬𝗼𝗬 ✔️ 𝗣𝗿𝗼𝗳𝗶𝘁 𝗔𝗳𝘁𝗲𝗿 𝗧𝗮𝘅 (𝗣𝗔𝗧) 𝗮𝘁 ₹ 𝟭,𝟲𝟬𝟯* 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗼𝗿 𝟳.𝟲% 𝗼𝗳 𝗿𝗲𝘃𝗲𝗻𝘂𝗲𝘀 𝘂𝗽 𝟮𝟰.𝟱% 𝗬𝗼𝗬 ✔️ 𝗪𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝟯 𝗹𝗮𝗿𝗴𝗲 𝗱𝗲𝗮𝗹 𝘄𝗶𝗻𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝟯𝗿𝗱 𝗰𝗼𝗻𝘀𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗾𝘂𝗮𝗿𝘁𝗲𝗿 𝗮𝗻𝗱 ✔️ 𝗪𝗲𝗹𝗰𝗼𝗺𝗲𝗱 𝟭𝟯 𝗻𝗲𝘄 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗼𝘂𝗿 𝘃𝗲𝗿𝘁𝗶𝗰𝗮𝗹𝘀 ✔️ 𝗜𝗻 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝘄𝗶𝘁𝗵 𝘁𝗵𝗶𝘀 𝗴𝗿𝗼𝘄𝘁𝗵, 𝘄𝗲 𝗮𝗹𝘀𝗼 𝗼𝗽𝗲𝗻𝗲𝗱 𝟴 𝗻𝗲𝘄 𝗼𝗳𝗳𝗶𝗰𝗲𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗼𝘂𝗿 𝗴𝗲𝗼𝘀 This sustained momentum has led us to 𝗿𝗮𝗶𝘀𝗲 𝗼𝘂𝗿 𝗙𝗬𝟮𝟱 𝗰𝗼𝗻𝘀𝘁𝗮𝗻𝘁 𝗰𝘂𝗿𝗿𝗲𝗻𝗰𝘆 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗴𝗿𝗼𝘄𝘁𝗵 𝗴𝘂𝗶𝗱𝗮𝗻𝗰𝗲 𝘁𝗼 𝟮𝟭.𝟴-𝟮𝟮.𝟯%, reflecting our confidence in our strategy, execution, and market demand.
It was an honor to host our client partner, Amrita Kohli, Commercial & Operations Director at Shawbrook Bank, as she connected with our women employees and shared her remarkable journey of growth, resilience, and leadership. Her powerful insights and leadership anecdotes sparked meaningful conversations, empowering our budding women leaders to rise, innovate, and drive change. Amrita’s presence reinforced the critical role women play in shaping the success of Firstsource and highlighted the transformative impact of women in the financial services sector.
• 90 days to set up a fully operational Global Capability Center (GCC) • 150+ skilled professionals onboarded • $15 Mn+ in savings in just 15 months We partnered with a global leader in education testing & talent solutions to build a world-class GCC in Hyderabad, India, glocalizing their operations and driving innovative transformation. This best-in-class GCC is shaping a high-performance, future-ready organization powered by Firstsource relAI — where talent, innovation, and collaboration fuel success.
We’re thrilled to share that our HR team in the UK just brought home Silver in the Brilliance in Employee Engagement category at the International Brilliance Awards 2025. This award is all about creating a workplace wherepeople feel valued, heard, and empowered- and that’s exactly what we strive for every day at Firstsource!
At Firstsource, REACCH acts as our north star, helping us stay agile and customer-focused as we create value in a fast-paced and digital-first world. These values drive our work ethic, fueling sustainable growth and transformation. A for Agility – is the strategic force behind our long-term success. It’s about progress over perfection, enabling us to lead with proactive, solution-driven strategies in a dynamic market. Meet Pablo Cue, Facilitator – Capability Development, from Mexico, who embodies agility by not only adapting to change but helping others embrace it. His work inspires our teams to evolve and thrive in the face of disruption. #LifeAtFirstsource #Agility #FirstForce
𝗠𝗶𝘀𝘀𝗲𝗱 𝗶𝘁 𝗹𝗶𝘃𝗲? 𝗪𝗲’𝘃𝗲 𝗴𝗼𝘁 𝘆𝗼𝘂 𝗰𝗼𝘃𝗲𝗿𝗲𝗱! 🎥 Our recent #LinkedInLive session with Ritesh Idnani, MD & CEO of Firstsource, and Michael Fratantoni, Chief Economist & SVP at Mortgage Bankers Association, was packed with valuable insights on 𝘄𝗵𝗮𝘁’𝘀 𝗮𝗵𝗲𝗮𝗱 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗺𝗼𝗿𝘁𝗴𝗮𝗴𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗶𝗻 𝟮𝟬𝟮𝟱. From economic shifts to innovative solutions, they discussed: 🔑 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗧𝗿𝗲𝗻𝗱𝘀 & 𝗠𝗮𝗿𝗸𝗲𝘁 𝗚𝗿𝗼𝘄𝘁𝗵: Mortgage volumes are projected to rise by 28% in 2025, driven by strong demographic demand and easing inventory constraints, despite geopolitical and inflationary uncertainties. 🔑 𝗔𝗳𝗳𝗼𝗿𝗱𝗮𝗯𝗶𝗹𝗶𝘁𝘆 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝘀𝘀𝘂𝗲𝘀: Rising costs (e.g., taxes, insurance) and inefficient processes challenge affordability and borrower satisfaction, highlighting the need for streamlined, end-to-end operational improvements. 🔑 𝗞𝗲𝘆𝘀 𝘁𝗼 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: Leading companies will adopt advanced technologies, focus on borrower experience, and maintain agility to capitalize on market opportunities while ensuring scalability and compliance. 📺 𝗪𝗮𝘁𝗰𝗵 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗼𝗻 𝗵𝗲𝗿𝗲 𝗮𝗻𝗱 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘁𝗼 𝗻𝗮𝘃𝗶𝗴𝗮𝘁𝗲 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗺𝗼𝗿𝘁𝗴𝗮𝗴𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆: https://www.sourcepointmortgage.com/navigating-2025-economic-trends-in-the- #WeMakeItHappen #MortgageMarket2025 #FinancialServices #EconomicTrends
Our MD & CEO, Ritesh Idnani, and EMEA President, Rajiv Malhotra, recently visited our Cape Town operations to connect with the incredible #Firstsourcers at Ascensos, a Firstsource company. This weekend, they’ll celebrate the remarkable talent and dedication of our colleagues at an exciting R&R event and summer party. Stay tuned as we share highlights from this special celebration! 🎉 #WeMakeItHappen #LifeAtFirstsource #TheATeam
It’s always a pleasure to host our valued client partners from Sky. Together, we’ve built a strong foundation over the past 20+ years, driving innovation and delivering exceptional outcomes. Here’s to continuing our journey of collaboration and shared success!
In the latest edition of Leader’s Speak, Sohit Brahmawar, Chief Operating Officer at Firstsource, explores how innovation goes beyond ideas to become actionable change. Highlighting the role of culture, people, and operations, Sohit discusses the key elements that turn “innovation” from a concept into a dynamic force driving progress and transformation. 𝘋𝘰𝘯’𝘵 𝘮𝘪𝘴𝘴 𝘶𝘱𝘤𝘰𝘮𝘪𝘯𝘨 𝘦𝘱𝘪𝘴𝘰𝘥𝘦𝘴 𝘰𝘧 𝘓𝘦𝘢𝘥𝘦𝘳’𝘴 𝘚𝘱𝘦𝘢𝘬, 𝘸𝘩𝘦𝘳𝘦 𝘰𝘶𝘳 𝘭𝘦𝘢𝘥𝘦𝘳𝘴 𝘴𝘩𝘢𝘳𝘦 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘵𝘳𝘦𝘯𝘥𝘴 𝘳𝘦𝘴𝘩𝘢𝘱𝘪𝘯𝘨 𝘩𝘰𝘸 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴𝘦𝘴 𝘥𝘦𝘭𝘪𝘷𝘦𝘳 𝘷𝘢𝘭𝘶𝘦, 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺, 𝘢𝘯𝘥 𝘪𝘯𝘯𝘰𝘷𝘢𝘵𝘪𝘰𝘯. #WeMakeItHappen #Innovation #ThoughtLeadership #LeadersSpeak
