Agero Customer Service Agent interview questions

Lengthly interview via Zoom starting with highlighting my background, job experience and skills and why I feel I would be a good fit for Agero. Then interviewer discussed key requirements for the position, as well as schedules and benefits. Followed by a series of questions pertaining to what I was seeking from Agero. Then listened to some sample customer calls and I had to critique them. Finally, a decision was rendered on the spot, and I was hired,