I applied online. The process took 2 weeks. I interviewed at Agero (Tucson, AZ) in May 2022
Interview
A zoom meeting was set up and I was sent an email to confirm the interview date. I was interview by an HR specialist who asked me a serious of questions and also had a couple hypothetical scenarios.
Interview questions [1]
Question 1
What was something that I took the initiative to do and what was the outcome/reward? How did that make me feel?
easy and straight to the point. trainers were supportive through training. Called tow drivers for stranded people. The work was too repetive for me and nothing was ever solved for the people, needs some better structure.
Interview questions [1]
Question 1
what makes you a good fit? tell us about your prevois work experiences?
it was very easy and it lasted 30 minutes. it was like talking to one of your friends. it was straight to the point and not dragged out. only one interview was neccessary to move to the next step.
The interview was very detailed and specific and the interviewer was very clear, direct, and helpful. She answered all my questions and explained the next steps to come in the process.
Interview questions [1]
Question 1
How well can you deal with majority of customers in an upset state?