American Express Customer Service interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 8%Employee ReferralEmployee Referral
Interview search
17 interviews
American Express interviews FAQs
- Customer Service applicants have rated the interview process at American Express with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 13 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
- Common stages of the interview process at American Express as a Customer Service according to 8 Glassdoor interviews include:
Phone interview: 25%
Skills test: 20%
Personality test: 15%
Background check: 15%
Group panel interview: 10%
Presentation: 10%
Drug test: 5%
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