I applied online. The process took 4 weeks. I interviewed at American Express (Oklahoma City, OK)
Interview
You have to basically be upbeat, sound like you’re smiling and act like you like everyone. Even the people who you are being interviewed with at the same time. I ended getting the job but the interview was month again just sound happy.
Interview questions [1]
Question 1
Behavioral questions such as what did you do in a time you were ask to do something you didn’t know how to do? Star method
had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Interview questions [1]
Question 1
how would you handle a caller who asked you to do something against procedures