I applied through a recruiter. I interviewed at Consumer Cellular (Phoenix, AZ) in Jan 2019
Interview
Went well. What your told in the interview is not what happens on the job They tell u ur in trading for a week then u apply what you learned. Then back in training to learn a new skill then apply on the floor. The sales training was 2 days then on the floor for 3-4 days. Then back in for customer service training 1 day. Then on the floor. Then back in for technical support training for 1.5 days. Then on the floor for the remainder of the time. No real support the interviewer tells u something totally different
Interview questions [1]
Question 1
Think of a time you made a mistake. How did u fix it or not able to fix
I interviewed at Consumer Cellular (Oklahoma City, OK)
Interview
phone interview and then video interview. my video did not work and still got hired. it was smooth felt two people having a conversation. I was hired within 24h hours and accepted the job.
I applied online. The process took 2 days. I interviewed at Consumer Cellular (Phoenix, AZ) in Nov 2024
Interview
Virtual interview face to face with interviewer and it was scheduled in advance so that you would be prepared. The process was very simple and was not nervous. The process only lasted 20 minutes.
Fantastic process, very professional and courteous. Do not make you jump through hurdles, just straight forward and to the point. I cannot recommend this company enough for an entry level, decent paying job.
Interview questions [1]
Question 1
Explain a time when you had a difficult customer and how did you properly handle the situation?