GEICO Claims Service Representative interview questions

First you are contacted for a 5 minute phone interview, then you are scheduled to come in and take a typing test and you have one interview with the hiring team, and a 20-30 phone test and finally you get scheduled to have an interview with the specific department hiring manager. On that day you sit and observe one person for about 15-20 minutes in this deparment taking real calls and everything, then you have a 10-15 minute interview with the department hiring manager.

Once the application is filled out online, a link is sent by email to complete a personality test. If you score well on the personality assessment, someone will contact you to do a phone interview. If the phone interview goes over well, you are then asked to go into the hiring location to complete computer testing. If you pass the computer and typing tests, you are then asked to stay for the rest of the interview process. The rest of the process consists of a face-to-face interview, role playing, job shadowing, then a final interview with the hiring manager of the department. Once you get through the role playing part of the assessment, everything else is pretty much smooth sailing. It is a rather long process but be patient and have a great attitude to show them you really want the position. It generally takes anywhere from 4-6 hours if you are going to be offered a position for the whole process in one day.