I applied online. I got a call about a month later to interview. Most interview questions involved things like "Tell me about yourself," "What made you apply for this position," What experiences have you had that would benefit in this job?" The interview process was relatively short and easy. I ended up getting an offer of a "scholarship" for their tax course to become a Tax Pro which they claimed normally costs $199. (But not completely free as I would have to buy my books for $200). They weren't clear about the odds of getting a job with them or any guarantee of it. I'm still trying to figure out if this is something that would be worth taking or if it is simply a way for H&R Block to make easy money off of people like me. Overall though the two people I spoke with were very nice and I felt good about the interview other than the vague description of Classes that would be "free", oh except $200 for books. That's not really free is it.