I applied online. The process took 2 months. I interviewed at Included Health (Lewiston, ME) in Oct 2018
Interview
They had staff waiting at the main entrance to direct people and then more staff at the front desk to help you sign in. They had the living room set up very nice and welcoming as a meet and greet with other staff members and interview personel. From there a staff member brought me into the room with Kesia, who started the first interview of the night. From there the staff had a open forum going on where people could ask questions and here more about grand rounds. I had a second interview with the hiring manager Meryl and from there I was offered to stay and meet more staff or head out for the night.
Interview questions [1]
Question 1
How do you handle constant change and multitasking?
Multiple rounds focused on customer service and past helping experience. Open to different backgrounds. Friendly and casual interview style. Phone interviews with video interviews later. About four different rounds. Exercise related to job duties.
We’re so glad to hear you found our interview process friendly! We work hard to find the best fit for each role and really value diverse perspectives. For us, it’s all about creating space for different points of view. Thank you for taking the time to share your thoughts on your interview experience.
I applied online. I interviewed at Included Health in Jun 2024
Interview
Very comfortable and informative. Senior manager was friendly, straightforward. Explained the pros and cons. Motivated me to join because of his compelling display of mission statements and beliefs of a better healthcare system for everyone!
Interview questions [1]
Question 1
Tell me about a time you had to explain a subject that wasn't understood.
I applied online. The process took 1 week. I interviewed at Included Health in Sep 2022
Interview
The recruiter you talk to is so friendly and helpful! You go through a phone interview and then I was contacted for a video interview as well as a mock phone call with a customer. The video interview was super nice and the people I interviewed with were very friendly! They gave you all the paperwork you needed to answer the questions for the mock phone call as well