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      Included Health

      Engaged Employer

      Included Health reviews

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      3.1

      43% would recommend to a friend

      (686 total reviews)
      avatar

      Owen Tripp

      55% approve of CEO

      40% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.6

      Senior management

      Included Health has an employee rating of 3.1 out of 5 stars, based on 686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      686 reviews
      1.0
      May 6, 2026

      Unrealistic expectations and stress

      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      avatar
      Included Health Response
      3w
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
      5.0
      May 6, 2026

      Mission-driven company with remote work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Included Health offers a strong combination of purpose and flexibility, It's a mission driven company leading innovation at the intersection of healthcare, AI, and technology, while also supporting employees with work life balance, remote flexibility, and access to Included Health services for employees and their dependents.

      Cons

      Possible downsides of working at Included Health are that it can be a fast-changing, ambiguous environment. Being a remote company, communication, shifting priorities, and meeting load can sometimes make focus and alignment more of a challenge.

      avatar
      Included Health Response
      3w
      We’re glad Included Health’s mission, innovation, flexibility, and employee support have stood out for you. We also appreciate your candid feedback on communication in a remote environment as we continue to grow and improve. Thank you for being part of the team!
      Viewing 1 - 3 of 686 Reviews
      Related searches: Included Health jobs | Included Health salaries | Included Health benefits | Included Health interviews
      ReviewsIncluded Health reviews

      Glassdoor has 739 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.