JCPenney Customer Service interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 23%In PersonIn Person
Interview search
16 interviews
JCPenney interviews FAQs
- Customer Service applicants have rated the interview process at JCPenney with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 11 days to get hired, when considering 16 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
- Common stages of the interview process at JCPenney as a Customer Service according to 16 Glassdoor interviews include:
One on one interview: 22%
Background check: 16%
Drug test: 16%
Group panel interview: 14%
Personality test: 14%
Presentation: 8%
Skills test: 5%
IQ intelligence test: 5%
Here are the most commonly searched roles for interview reports -
- Sales Associate(2091) ;
- Sales Associate/Cashier(488) ;
- Cashier(474) ;
- Retail Sales Associate(375) ;
- Customer Service Associate(253) ;
- Customer Service Representative(219) ;
- Customer Service Specialist(165) ;
- Associate(119) ;
- Hair Stylist(116) ;
- Supervisor(104) ;
- Department Supervisor(103) ;
- Operations Associate(99) ;
- Manager(97) ;
- General Manager(88) ;
- Beauty Advisor(79) .
