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      Percepta

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      Customer Service Representative Interview

      Jul 24, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Percepta in Mar 2020

      Interview

      Two interviews, one over the phone one on zoom. The phone call was short. Asked question. The second interview was zoom. Longer. Asked more questions. Didn’t get the job. Hard. Good company though.

      Interview questions [1]

      Question 1

      Are you comfortable with coming to training everyday for 8 weeks?
      Answer question
      avatar
      Percepta response
      5y
      We ask questions in the interviews to make sure people will be able to stick to our training schedule and be a good fit with our company values and the job/tasks at hand. Thanks for interviewing with us!

      Other Customer Service Representative Interview Reviews for Percepta

      Customer Service Representative Interview

      May 26, 2025
      Anonymous Interview Candidate
      Oakville, ON
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 days. I interviewed at Percepta (Oakville, ON) in Dec 2024

      Interview

      Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.

      Interview questions [1]

      Question 1

      What would you do in a difficult situation
      Answer question

      Customer Service Representative Interview

      Sep 29, 2023
      Anonymous employee
      Asheville, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Percepta (Asheville, NC)

      Interview

      They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process

      Interview questions [1]

      Question 1

      tell me about a time you had to de escalate a situation with an angry customer?
      Answer question

      Customer Service Representative Interview

      Oct 1, 2023
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Percepta (Houston, TX) in Aug 2023

      Interview

      I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview

      Interview questions [1]

      Question 1

      How do you deal with difficult customer ?
      1 Answer

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