Two interviews, one over the phone one on zoom. The phone call was short. Asked question. The second interview was zoom. Longer. Asked more questions. Didn’t get the job. Hard. Good company though.
Interview questions [1]
Question 1
Are you comfortable with coming to training everyday for 8 weeks?
We ask questions in the interviews to make sure people will be able to stick to our training schedule and be a good fit with our company values and the job/tasks at hand. Thanks for interviewing with us!
Other Customer Service Representative Interview Reviews for Percepta
The process took 2 days. I interviewed at Percepta (Oakville, ON) in Dec 2024
Interview
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
I applied online. I interviewed at Percepta (Asheville, NC)
Interview
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Interview questions [1]
Question 1
tell me about a time you had to de escalate a situation with an angry customer?
I applied online. The process took 2 weeks. I interviewed at Percepta (Houston, TX) in Aug 2023
Interview
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview