Premera Blue Cross Customer Service Representative CSR interview questions

Hour long phone interview in early September. Scheduled for an in person interview about a week later. Panel style interview, went from 1pm til about 4:30pm. First round was 2 managers interviewing the 5 of us round robin style. Everyone got the same questions, they just rotated who answered first. About 8 or 9 questions asked. After that 4 candidates were invited to stay for the 2nd round. A higher up manager entered the room and asked his own series of round robin questions, again about 8 or 9 each. On a side note i REALLY liked getting the first and second round interviews all done in one fell swoop as opposed to having to leave, wait days for a decision, then make arrangements to come back.