Operations Agent applicants have rated the interview process at RBC with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at RBC as a Operations Agent according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at RBC (Toronto, ON)
Interview
The interview process was a generic 3 round process, almost like all other financial institution jobs. The first interview was very general, similar to a pre-screening. The second interview was more technical. The third interview was with higher-up employees and managers.
Interview questions [1]
Question 1
Explain one scenario where you handled a difficult client.
I applied online. The process took 1 week. I interviewed at RBC
Interview
It was just a phone call. I was contacted by one of the lead recruiters who asked me a few behavioral questions before asking me about possible situations and how I would react to them.
Interview questions [1]
Question 1
How would you approach a situation with a difficult client?
How would you deal with a problem on the job
I applied online. The process took 3 months. I interviewed at RBC (Milton, ON) in Mar 2021
Interview
Quick behavioural screening over the phone, 15 minutes. It took a while to move in the hiring process, and the RBC successfactors website doesn't accurately portray the process updates or status.
Interview questions [1]
Question 1
What is an example of a difficult situation that you have encountered in the past?