Operations Agent applicants have rated the interview process at RBC with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at RBC as a Operations Agent according to 1 Glassdoor interviews include:
Phone interview: 50%
Drug test: 50%
Here are the most commonly searched roles for interview reports -
The interview process was fairly easy. They asked the basic experiential questions along with the standard behavioral questions. The interviews were conducted via phone and it was a two-step process. Job offer was made within a week of the final interview
Interview questions [1]
Question 1
Tell me about a time you delivered excellent customer service.
I applied through an employee referral. The process took 1 day. I interviewed at RBC (Montreal, QC) in Apr 2017
Interview
As a student with my credentials, I was hired on the spot and essentially walked in with the position. RBC management philosophy passed down to student hires like me is that they need to be flexible with my school hours but they know we tend to be efficient in our work and commited to what we do so that's a plus. Enrollment in an undergrad is a HUGE plus. They love us
Interview questions [1]
Question 1
No deal breakers. Ambition, expectations, where you see yourself in 5 years. Typical questions you would expect.