SRP Customer Service Representative (CSR) interview questions

There was an asessment online for the first part. they move you on to the second interview ( phone call) based off your answers on their tests. Phone interview: you call at a specific time and wait in a que. when they answer they ask you a few basic questions about availability and scheduling. Then they proceed to the next part of the call asking " what would we be missing out at SRP if we didnt hire you" after that question they ask " tell me a time where youve had to learn to make a change in a career or life" shortly after they end the call. (some say they schedule you for step 3 of the interview on the phone and some say they will reach out to you within a week) I dont know whats true or not. part 3 of the interview is basically speed dating interviews. you get a limited time with an interviewer and they ask a question. you then get your answer out and the move to the next person.

you apply online and then do an assessment. After the assessment you will receive an email informing you that you have passed the initial processes and will then have to call in for a phone interview. it lasts only 5 min and then told right away if you are moving on. you then pick a time frame to show up for an in person interview, where you will interview in a speed dating format. there are about 14/16 tables and at each table you will be asked one question, you have 90 seconds to answer, you are graded on your response. then they will give you a time frame to complete a background check, submit references and do a drug test. If chosen then you will start the onboarding process.