State Farm Customer Service Representative (CSR) interview questions

I interviewed mid-January and got offered the position two days ago. I interviewed directly with the agent. She was very welcoming and we were vibing very well. The atmosphere was clean and there were actually two agents in one office and each one had their own sales reps (about two each). Bring a copy of your résumé. She went through the entire thing with me and asked me about ten intense questions. These were the most questions I've ever answered during an interview lol. But typical questions...she offered me water and I left really feeling like I got the job. However, she didn't contact me when she said she would so that threw me off. Especially since I sent her a thank you card. I ended up emailing her to see what was up, an she told me she had some more I interviews and would make a decision by the following Tuesday. She stuck to her word and offered me the position. I haven't started yet, but I really hope it isn't hard to reach the bonuses, because that will make this Job definitely worthwhile. I read that some of you had your background checks and credit checks prior to be hired. She did mine afterwards, which I thought was kinda backwards, but I'm ready for this new challenge, just wish it came with health benefits or something. Then it'd be perfect!