Support.com interview questions
Updated May 14, 2026Difficulty
Easy
Experience
Mostly positive
How others got an interview
- 4%Employee ReferralEmployee Referral
- 3%RecruiterRecruiter
- 1%OtherOther
- 1%In PersonIn Person
- 1%Staffing AgencyStaffing Agency
Interview search
270 interviews
Support.com interviews FAQs
- Glassdoor users rated their interview experience at Support.com as 57.3% positive with a difficulty rating score of 2.03 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Support Engineer and Software Architect rated their interviews as the hardest, whereas interviews for Help Desk Technician and Sales Agent roles were rated as the easiest.
- The hiring process at Support.com takes an average of 12 days when considering 260 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Help Desk Technician had the quickest hiring process (on average 1 day), whereas Contact Center Supervisor roles had the slowest hiring process (on average 150 days).
- Common stages of the interview process at Support.com according to 260 Glassdoor interviews include:
Phone interview: 32%
Skills test: 18%
Background check: 16%
Drug test: 9%
Presentation: 9%
One on one interview: 7%
Personality test: 6%
IQ intelligence test: 3%
Other: 1%
Group panel interview: 0%
Here are the most commonly searched roles for interview reports -
- Remote Support Tech RST(175) ;
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- RST(26) ;
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- PTE(22) ;
- Technical Support(18) ;
- Supervisor(13) ;
- Customer Service Representative (CSR)(11) ;
- Tech Support(11) ;
- Technical Support Representative(10) ;
- Technician(10) ;
- Remote Support Technician(9) .
