Tesco Customer Service Assistant interview questions
Updated Mar 19, 2026
based on 114 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
93%
Applied online
Applied online
4%
In Person
In Person
1%
Other
Other
1%
Employee Referral
Employee Referral
1%
Staffing Agency
Staffing Agency
Interview search
114 interviews
Viewing 21 - 25 of 114 Interviews
Tesco interviews FAQs
Customer Service Assistant applicants have rated the interview process at Tesco with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 18 days.
Common stages of the interview process at Tesco as a Customer Service Assistant according to 2 Glassdoor interviews include:
Group panel interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
Informal, sat in a canteen asking about my availability No questions about skills Manager was ok, she just wanted the interview to be over so she could go about her day
I applied online. I interviewed at Tesco in Jan 2018
Interview
Easy just the normal questions.
Situation questions and competency. A few written questions too. Just the usual sort of thing.
It was in person with one of the managers and he was fairly nice. no group interviews in my experience either which was good.
Overall not too bad.
I applied online. I interviewed at Tesco (Liverpool, England) in Apr 2020
Interview
The interview was fairly standard. They asked a few questions about my background with customer service experience and how I would handle this position. I found them very friendly and professional.