ATI Physical Therapy reviews

Downsides? Okay, here goes... - Expected to see >2.6 patients/hour (20 patients/8 hour day) and if you don't, be ready to explain. - Expected >2 timed units/30 minute eval regardless of situation, time constraints, etc and if you don't, be ready to explain. - No full-time front desk staff, so be ready to answer phones, call patients, schedule evals, etc while treating your >2.6 patients per hour. - ATCs are "encouraged" to send their athletes to PT since it pays more regardless of their ability to treat the patient in the training room. - Incentive program is based on unrealistic numbers, which promotes over-billing (but their mission statement says something about highest quality of care??) - No cost-of-living raise in two years (heard it extended as long as five years). - You will be forced to provide long-term coverage at other clinics regardless of distance. - Mileage reimbursement rate is HALF the government standard of 54 cents/mile. - No paperwork time and unpaid 1-hour lunch so be ready to do hours of notes at home.

God, where do I start? Here is my numbered list: 1. Numbers driven company. No quality of care for patients or quality of life for therapists 2. Therapists expected to give 45 days notice for PTO requests !!! 3. Implication that anything under 25-30 patients on your caseload is not busy enough 4. Professional, degree-holding employees treated like children or retail employees 5. Constant expectation of therapists to generate business for the clinic despite being told that marketing is not part of our job 6. Looming expectation from company for therapists to stay late or work extra hours WITHOUT COMPENSATION. 7. No significant annual raises for the last 4 years (they don't even keep up with inflation or cost of living in a big city), INSULTING bonuses that aren't worth the time it takes to deposit them into your account. All the while, the company sends daily emails of new clinics opening, new acquisitions, new partnerships with professional sports teams rubbing salt in their employees' wounds. 8. Extremely slow inadequate electronic medical records system which leads to extra work/longer hours for the employee. 9. Constant expectation for therapists to double or triple patients just to "get them in" (get their money). 10. Forced to hound patients who don't show up for scheduled appointments disrupting patient care. 11. Forcing professional therapists to do the job of the receptionist and answer calls that ring more than 3 times even while treating patients, thereby disrupting their quality of care and contributing to higher stress levels for the employee during the day. 12. Poor communication within clinic and from corporate/upper management 13. VERY POOR OT PROGRAM. No investments made in developing OT program or providing adequate coverage. All city clinics have one OT who is expected to see same number of patients as 2 employees. Constant expectation to work longer hours to get patients in despite it being unmanageable. Not easy to get help when you are overwhelmed with too many patients. No OT supervisor/manager ensuring quality of employee clinical skills. 14. Very high turnover rate in the past 2 years 15. Expectation to bill maximum hours for all patients regardless of specific patient needs. 16. Pressure to see patients who show up extremely late or on the wrong day despite affecting quality of care for other patients and to "always be accommodating" 17. Company frequently uses secret shoppers who disrupt real patient's quality of care. 18. Pressure on employees almost every month to participate in and contribute financially to ATI's charitable foundation 19. NO DOCUMENTATION TIME--then therapist notes are picked apart for minor wording infractions 20. Therapist productivity is affected by patients who do not show up to their appointments (for any reason, even legitimate reasons like illness or childcare concerns). Bonuses are based on productivity. 21. Completely unachievable goals for bonuses. 22. Completely incompetent clinic director. Needed cueing from a higher up for thanking her employees and showing appreciation after several employees complained. 23. Unethical practices that jeopardize therapist professional licenses. 24. Complete disregard for labor laws 25. Blatant sexism. Males make more than females across the board. 26. Very very very few minority therapists---lack of diversity.