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Bright Horizons Family Solutions

Engaged Employer

Bright Horizons Family Solutions reviews

3.4

54% would recommend to a friend

(2,382 total reviews)
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Stephen Kramer

69% approve of CEO

43% positive business outlook

Bright Horizons Family Solutions has an employee rating of 3.4 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bright Horizons Family Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

I have worked for Bright Horizons for almost a year, and I am so thankful to be apart of a community that values people first. The children, families, and teachers go above profit. They work with teachers to build goals and professional development, and strive to create partnerships with the families. I know the management puts the employees best interest in the forefront of what they do.

Cons

The only cons are that we need more teachers. When we don't have fully staffed sites, sometimes plan time gets taken away and that can lead to teacher burn out.

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Bright Horizons Family Solutions Response
8y
Thank you for sharing your review; we are glad to hear that you had such a great experience as a teacher for Bright Horizons! We strive to provide a positive and family-like work environment and it sounds as though you definitely were able to feel our HEART principles at work. Thank you for your contributions in making Bright Horizons such a special place for children and families (and such a great place to work!)
2.0
Dec 10, 2014

Company values and morale has gone downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Within my team, pros included flexible scheduling and opportunities to expand within the position and beyond. Direct supervisors were always supportive.

Cons

The entire motto of Bright Horizons, at least internally, is that while the pay might not be as high as other places the "benefits" greatly outweigh that despite the fact that the healthcare options weren't great and they didn't cover as much as any other job I've had and since I didn't have children had no use for most of the other benefits offered. When I first started, there did appear to be a general sense of respect and following of the company's principals but that was thrown out the window a few years later leaving almost everyone feeling unsure of their position, unsure of the company, and giving free reign to people in higher positions the belittle and disrespect employees while Human Resources blatantly ignored valid complaints.

1.0
Nov 24, 2014
Recommend
CEO approval
Business Outlook

Pros

People I worked with, and the children.

Cons

Worst Director, doesn't know how to keep it professional. A very high stressed environment, little to no communication. The Director expects a lot from a little. High turn-over rate.

Viewing 1 - 3 of 2,382 Reviews

Glassdoor has 3,949 Bright Horizons Family Solutions reviews submitted anonymously by Bright Horizons Family Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Bright Horizons Family Solutions is right for you.