Does Carriage Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Carriage Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Carriage Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Carriage Services?

41% of Carriage Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carriage Services 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Carriage Services?

Managing Partner (15) , Funeral Director (6) , Funeral Director/Embalmer (6) , Administrative Assistant (5) , Manager (5) , Sales Manager (4) , (2) , Analyst (2) , Business Analyst (2) , Family Service Counselor (2) , Sales (2) , Staff Accountant (2)

What are the pros of working at Carriage Services according to real employee reviews?

"Great Benefits" ((in 6 reviews)); "workers were nice" ((in 3 reviews))

What are the cons of working at Carriage Services according to real employee reviews?

"upper management was awful and out of touch" ((in 8 reviews)); "Pay is far below baseline standard, Commission schedule changes all the time, especially in the case of rewrites." ((in 5 reviews)); "Basic salary is a joke, most likely to make you work 40+ hours..." ((in 4 reviews)); "The few managers that have been there the whole time (and part of the problem) are cliquey and ostrasize newcomers, especially those with experience who know there needs to be change." ((in 3 reviews)); "rstructure and so much work" ((in 3 reviews))

What are employees saying about Carriage Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carriage Services layoffs and their outlook for job security at Carriage Services in 2026.

Carriage Services reviews

3.0

41% would recommend to a friend

(135 total reviews)

Carlos R. Quezada

41% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Compensation and benefits

2.9

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.8

Career opportunities

Carriage Services has an employee rating of 3.0 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carriage Services employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

2.0

Nov 13, 2013

Corporate In Need of Evaluation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Carriage Services was built on strong principals and our CEO is extremely passionate about helping his employees perform well. These hard working employees pour their sweat and tears into caring for grieving families. I am proud to serve these employees.

Cons

There is much work to be done at Corporate. The goal is to have "the right people in the right seats", but who determines who is "right" for that seat? Our company has recently lost many quality employees with a lot of heart. Cooperative employees who do their jobs well shouldn't dread Monday mornings because they know they're walking into a hostile work environment.

1.0

Sep 7, 2023

This is high school not a company for professionals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am sure there is some but didn’t witness it.

Cons

Over the past few years the culture changed and not for the better. The previous CEO brought in a sales guy to help the company and now he’s the CEO. The leadership team focuses on sales only and not the people supporting them. There’s money for sales trips but nothing to recognize the other employees. The new CEO constantly mentions high performance and integrity but it does not exist. The HR department has a revolving door because their leader let three people run everyone away. If they don’t like you your work and performance is always questioned. It feels like high school. If you’re a professional and enjoy what you do this is not the place for you.

1.0

Jun 19, 2023

Cultural Nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A handful of great middle managers

Cons

Recent changes to the executive team has turned this place into a nightmare. The previous CFO was the only human element to the executive team due to his honesty, empathy and for being up front with all teams. I'm sad to say when I look around today, I see virtually no trace of the culture that made me love working for this company for all these years. I no longer have the pride of being a part of the organization nor the belief and trust in the executive leadership team. Since the addition of the new president, the culture has changed dramatically and not in a good way. The executive leadership used to be about ideas, setting an example, and doing the right thing. Ineffective communication, major lack of transparency, favoritism, poor implementation and execution of strategies and plans seem to be the new norm where people are now treated like numbers on a spreadsheet instead of humans. The company is focused on rewarding short-term revenue goals and employee happiness is no longer a thing of value. Mass exits have become the new trend as a result, wiping out teams and overburdening the employees left behind that are not even paid fair wages compared to market.

Viewing 1 - 3 of 135 Reviews

Jobs at Carriage Services