Cultural Nightmare - Anonymous employee Carriage Services Employee Review

1.0
Jun 19, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A handful of great middle managers

Cons

Recent changes to the executive team has turned this place into a nightmare. The previous CFO was the only human element to the executive team due to his honesty, empathy and for being up front with all teams. I'm sad to say when I look around today, I see virtually no trace of the culture that made me love working for this company for all these years. I no longer have the pride of being a part of the organization nor the belief and trust in the executive leadership team. Since the addition of the new president, the culture has changed dramatically and not in a good way. The executive leadership used to be about ideas, setting an example, and doing the right thing. Ineffective communication, major lack of transparency, favoritism, poor implementation and execution of strategies and plans seem to be the new norm where people are now treated like numbers on a spreadsheet instead of humans. The company is focused on rewarding short-term revenue goals and employee happiness is no longer a thing of value. Mass exits have become the new trend as a result, wiping out teams and overburdening the employees left behind that are not even paid fair wages compared to market.

Explore other reviews about Carriage Services

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, diversity, and ability to grow.

Cons

Can run lean at times.

2.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work with pleasant people and a great manager, as I do, it's a blessing. Helping and caring for families can be rewarding.

Cons

Pay is horrible. My job title has different salaries, depending on where I work. I would make less money working closer to the nearest city and would earn a dollar more if I worked further away. If they advertise a salary on the internet, they will negotiate with you to be paid at a lower salary, despite advertising differently. Corporate doesn't seem to care very much about their "front line" workers. Corporate puts an insane amount of stress on managers and in the long run will cost the company having good, dependable employees.

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