CoverMyMeds reviews

3.2

48% would recommend to a friend

(1,007 total reviews)
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Kevin Kettler

48% approve of CEO

35% positive business outlook

CoverMyMeds has an employee rating of 3.2 out of 5 stars, based on 1,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CoverMyMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Nov 27, 2019

Great Work Perks + The Company Truly Values Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love coming to work every day. I feel challenged by my work, I feel inspired by our company's mission, I feel respected by our leaders, I feel valued and important. The work we do is incredibly important -- we help patients get the medications they need to be healthy. We positively impact the lives of patients every day, and we are rewarded with incredible work perks (free/healthy/homemade lunch every day; free healthcare; flexible work schedules; generous parental leave; tools to help us grow our careers; etc.) We live by our core values, which I really admire: Be Yourself, Be Selfless, Embrace Challenges, Do The Right Thing, Results Matter. I had read how this company was a great place to work before I applied -- and from day one I understood why we have such an incredible reputation.

Cons

We have a "growth" culture -- which means we grow pretty consistently. This also means that we work really fast, which might not be the best fit for everyone.

2.0
Aug 20, 2021

You can do better!

Recommend
CEO approval
Business Outlook

Pros

The people are the company’s greatest asset and many of which have become close friends.

Cons

CoverMyMeds used to be the best place to work but those days are over. I owe a lot to the old CoverMyMeds but that was due to incredible leadership who truly cared about its people and their career growth. Company all staffs used to focus on revenue growth, however, these days they’re focused on profit margins. Why is this slight nuance in language a big deal? Because when you stop focusing and investing in growth and instead focus on costs, the employees lose. A prime example of this are all of the posts regarding the significant cut to healthcare benefits. CoverMyMeds also gloats about being the best place to work for women in tech…until they have a baby. Yes, I said it. My manager tried to fire me while I was on maternity leave. A week before I was due back to return from maternity leave, which by the way, is an incredibly stressful time for new mothers, I was told that I was not allowed to return to my current role, team, nor business unit. I was completely shocked as my performance has never been an issue and in fact I had previously received a larger than average bonus due to my contributions. When I asked him why (of course it was a male manager) he said that he’d have to gather that for me. He had the gall to tell me that I wasn’t allowed to return to my role and wasn’t even prepared to explain why in the meeting that he setup! This, by the way, is completely illegal. I left the call flabbergasted and had no choice but to reach out directly to HR. HR agreed that this was illegal, reestablished my title, however, all of my responsibilities were stripped away. The male who took over my team while I was on maternity leave continued to manage my team; and I was now a manager who no longer had direct reports. HR claimed that they did what was required by law. HR nor my previous manager nor director apologized for what they did to me. I never was told why they did what they did. If it was performance, you would think that they would share that since they’re a company that touts 1:1s and their feedback loops. I should also mention that HR threatened me if I said anything about my situation to any of my friends at CoverMyMeds. The director who approved the decision to illegally rid me of my role while on maternity leave has since been promoted. Let that sink in. A company that raves about being the best place to work, specifically for women in technology promoted a director who tried to fire his employee while she was on maternity leave. Is this really the company you want to work for? If you’re not starting your career and are desperate to gain experience, I promise that you can do much better than CoverMyMeds.

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CoverMyMeds Response
4y
First, let me say that we appreciate you taking time to share your feedback. CoverMyMeds constantly looks for ways to support our staff and their families — especially those returning from family leave. As a mother myself, I know how challenging this time can be for parents, even at the best of times. The support our company provides our staff, including parents, encompasses support to help smooth the transition back into an individual’s role, flexible schedules, the use of adaptable PTO and more. We take seriously the concerns you raise in this review, just as we do the employee experience we create for all our staff. I’m personally familiar the situation described and believe that the way in which it was presented was not communicated as clearly as it could have been. We must balance the needs of a fast moving, high-growth company with available resources. As a valued employee, we believed we were giving you a comparable role to return to — a role where you had great opportunity to continue your projected growth and development while meeting your stated career goals. I apologize that the circumstances were not clearly positioned this way to you in initial conversation. We recognize the opportunity for better communication on all fronts, so for that thank you for raising your concerns. I regularly interact with parents as they are re-entering our workforce. They overwhelming describe a very positive experience and how they feel supported as they navigate working and having a family. I sincerely apologize that this was not your experience. We wish you all the best in your new role, appreciate your contributions to our business and remain committed to making CoverMyMeds your best place to work and grow. Please feel free to reach out to me directly to continue our conversation. — Amanda Bailey, Director, Employee Experience
1.0
Jun 23, 2021

Outlook looks grim

Recommend
CEO approval
Business Outlook

Pros

The people are great. Easily the best people I've ever worked with. It's also a great way to develop your career and can really get you a lot more opportunities in the future. There's a lot of freedom to work how you like with different technologies that you might not get at more traditional companies.

Cons

I didn't think I'd ever be writing a negative review, but here we are. McKesson has been taking a heavier hand lately and frankly, the changes are terrible. The benefits have been slashed pretty heavily and from the way leadership has been handling it, it's apparent that CoverMyMeds is acting more corporate and less authentic. It's not really the "best place to work and grow" anymore. I fear that CMM is going to become a stepping stone to someplace better for a lot of people. Right now I could only recommend working here if you're trying to escape a worse job and need a way to get the attention of recruiters from more attractive companies.

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CoverMyMeds Response
4y
Thanks for sharing your feedback, and I’m sorry to hear that CoverMyMeds is no longer your best place to work and grow. The mission of our business has not changed. We’ve always worked hard to solve big problems in healthcare in a way that everyone wins. Our continuous transformation means teams are aligned and primed to make an even bigger impact on the lives of patients and create a consistent experience for our customers and employees. While some of our teammates have decided to pursue the next chapters in their career journeys, those of us who remain are committed to and focused on helping people get the medicines they need to live healthier lives. Feel free to reach out to me directly if you’d like to continue a constructive conversation. — Lachandra Baker, Senior Manager, Employee Engagement
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Glassdoor has 1,028 CoverMyMeds reviews submitted anonymously by CoverMyMeds employees. Read employee reviews and ratings on Glassdoor to decide if CoverMyMeds is right for you.