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      DXP Enterprises

      Engaged Employer

      DXP Enterprises Customer Service Representative CSR reviews

      2.5

      22% would recommend to a friend

      (9 total reviews)

      David R. Little

      68% approve of CEO

      32% positive business outlook

      Ratings by category

      2.2

      Work/Life balance

      2.2

      Senior management

      2.2

      Compensation and benefits

      2.2

      Career opportunities

      1.9

      Diversity & inclusion

      1.5

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      9 reviews
      3.0
      Feb 17, 2026

      Low pay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      We keep busy taking calls and answering emails. It has a laid-back style. The training is all online, which does not work as well for me as hands-on. They have good medical benefits.

      Cons

      Be an engineer or in outside sales to go to training classes out of state. Pay is not good unless you work in the shop, projects or in engineering. No advancement

      1.0
      Feb 11, 2026

      Poor Pay/ DO NOT WORK HERE

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Standard office. Decent coffee provided.

      Cons

      Terrible bonus structure. Unfulfilled promises and awful communication. Don't work here if you want fair compensation. When I tried to rollover my 401k DXP took back money they had matched over the years I worked for them. This company will find a way to take money your hard earned out of your pocket.

      1.0
      Apr 25, 2025

      unorganized

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      none, no redeeming qualities, the whole experience was negative

      Cons

      Everything. No growth potential, no work/ life balance

      Viewing 1 - 3 of 9 Reviews
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      DXP Enterprises reviewsDXP Enterprises Customer Service Representative (CSR) reviews

      Glassdoor has 411 DXP Enterprises reviews submitted anonymously by DXP Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if DXP Enterprises is right for you.