Dutch Bros. reviews

4.0

82% would recommend to a friend

(2,162 total reviews)

Christine Barone

66% approve of CEO

64% positive business outlook

Dutch Bros. has an employee rating of 4.0 out of 5 stars, based on 2,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dutch Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Customer where amazing. The people I got to serve made my day as much as I tried to make theirs. I grew close with a few and started to get to know more before I was let go. Honestly, such a rewarding experience.

Cons

The biggest con for me was my co-workers. 2 out of the 10 or so were really genuine and kind, however the rest just wouldn't accept me as part of the family. I'm not into smoking weed, drinking alcohol, and partying. That's not me, and I figured that wouldn't matter, I figured Dutch Bros is about diversity but I was wrong. Tension grew within the stand no matter how hard I tried to become apart of the team and eventually I was let go because I didn't "mesh" with the team. No warnings, no opportunity to transfer, nothing. For a high schooler this might not be too terrible, but I'm a self sufficient college student paying all my bills and this take a huge blow to my life. I honestly love and value this company and it breaks my heart that I only got to spend 4 months with them until they blew me off. I even begged for a second change somewhere else, but no go. Like others have stated you don't take designated breaks, but you don't really notice as there will often be gaps between service where you have some time to clean or relax. You work less than 30 hours, but unless you're trying to make a living off this job that's not too bad. Like I said, i'm a college student double majoring in two areas. Training is a month or so, you don't make tips then but you do get paid. But training is also fun and you learn a lot (this jobs not as easy as it looks from the drivers seat.) I personally took many hits from my coworkers verbally. I was called gay, I had a co-worker make sexual jabs at my girlfriend, and I received a lot of stink eyes. I honestly wish I knew what I had done wrong. BUT if you decide to pursue a job with this company you might have the time of your life! It all depends.

1.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I liked my coworkers, the idea of dutch bros was nice, there were occasional fundraising days for the community, and free monthly employee merch was pretty high quality

Cons

Rampant favoritism and mismanagement enabled by all the managers and higher management being best friends, low base pay and mediocre tips, hypocritical and mutually exclusive goals and expectations (they want to increase speed and yet at the same time promote some of the most difficult and time consuming drinks), chronic under staffing, the operators, regionals, and managers go on at least annual 'bonding trips' (they use company money to have a week at Disney ect.) even when the stands are financially struggling and more so bonding outings like renting a party bus, going bowling, ect., disfunctional communication about stand operations and events (often the managers are not told about bonus points days, or other special app promotions leading to even even greater under staffing and running out of products), regular changes to supposedly constant company wide procedures, insufficient and incredibly inconsistent training

1.0
Mar 29, 2017

MANAGEMENT IS A JOKE!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to make coffee and make get tips, which they don't tax, and get a great salary!

Cons

Management is a boys club, and if you're not ready to kiss some butt, enjoy working the night shifts. Store management is okay from store to store but the regional managers are so out of touch with what is happening, it's insane.

Viewing 1 - 3 of 2,162 Reviews

Glassdoor has 2,183 Dutch Bros. reviews submitted anonymously by Dutch Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Dutch Bros. is right for you.