Manager did not want to work with my learning disability and gradually distanced themselves from me, - Anonymous employee AAA National Employee Review

1.0
Apr 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule and benefits

Cons

The company preaches acceptance of all, but it is not practiced among everyone on an individual level. My manager in particular grew more and more distant from me during my tenure with the company as my responsibilities significantly changed over the years and I needed a greater degree of support pivoting with new assignments due to my learning disability. Simply put, I asked them for help, and they shrugged me off time and again. They wanted less and less to do with me and eventually grew to interact with me differently than they would with others on the team in every setting. Given their seniority and very close personal ties with leadership and the company at large, I felt I couldn’t speak up. I felt isolated. While AAA National has the potential to be a good company, personal experiences will vary within your team. Mine started well and progressively became harrowing from a high degree of uncertainty regarding projects, frequent reversal of project decisions that regularly impacted what I needed to do, being handed new tasks that I could not execute successfully on my own despite my best attempts and challenges I face with my learning disability and being neurodiverse, occasional and uncomfortable ageist commentary during times when the team was stressed from projects since I was significantly younger than others in my department, and eventually being isolated and treated differently by my manager. Going to work every day during my final months was nothing short of depressing and took a serious toll on my mental health.

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AAA National Response
2y
Thank you for taking the time to provide valuable feedback about working at AAA. As an organization, we try every day to be better, to support our associates to find success, and to foster a culture of acceptance at AAA. While we will never be perfect in those efforts, we will never stop trying to improve to be the company that our associates, and our members expect us to be. Your feedback helps us in those efforts. To share more about your experience, please email People@national.aaa.com.

Explore other reviews about AAA National

5.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

This company had great team work

Cons

could work more on the communications aspect

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AAA National Response
6mo
Thank you for your review. We’re glad you valued our strong teamwork and appreciate your feedback on communication. Continuous improvement is a priority, and your insights help us enhance the employee experience. Thank you for sharing your perspective, it’s invaluable to our growth.
4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a lot of room to contribute and cross-collaborate with other teams Sense of purpose Hybrid work

Cons

Work Volume is high, they utilize your skillset in multiple ways Like to start with contractors

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