Corporate reviews are NOT the same as the hotel reviews - read them carefully. - Anonymous employee Best Western Employee Review

1.0
Jan 16, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide free coffee and snacks and give out the occasional gift cards. The discounts on travel aren't as high as other companies because they don't own the hotels, but you can still get them. A good number of the people you work with are friendly and you will form good friendships. They give you two monitors at your desk which is very nice.

Cons

The benefits are some of the worst in the business. Health insurance is very expensive with a high deductable. The pay is LOW LOW LOW if you are an hourly employee. You do not earn any time off until after 6 months of full time employment. Like many of the other reviews on here agree - you are not promoted unless you know someone. I have seen people promoted to positions they didn't deserve because they were friends with the manager - the positions were not even posted as open and an internal employee was told "no" they couldn't apply for one of them. If by chance you do get a promotion - anything over a 7% increase has to be approved by the CEO which no one will do. So you will make a lot less than someone they hire off the street. There are way too many directors and they treat hourly employees like they are not even worthy of being here. Two hourly assistants were completely degraded by a director out in the middle of the floor.

Explore other reviews about Best Western

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

4.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate employees generally care about their role in the overall success of the individual hotels they serve as well as the guests and the overall reputation of the company

Cons

Corporate restructuring has changed the level and quality of corporate support available to successful hotels due to much focus on underperforming locations which further erodes the quality and reputation of the brand

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