Poor leadership from the top down - Customer Support DAT Solutions Employee Review

2.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote work available in the support department and some others - Good employees, some great people, just misled - Employee driven reward program - Bonuses available through company performance

Cons

- Toxic culture, where promotions are based palling up to management - Massive outsourcing of jobs to other countries to save money - Leadership obsessed with saving money at all cost - Large exodus of tenured employees, both voluntarily and forced - Salaried employees forced to use PTO, despite working overtime - Date driven goals, regardless of reality - Team leads that don't understand what their team actually does

Explore other reviews about DAT Solutions

5.0
Mar 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive benefits and pay. Great leadership and management

Cons

Promotions happen slowly in the sales department

1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of great talented people, while they can stay

Cons

In the past year they've done a lot of acquisitions and the culture rapidly changed when leaders from those failing companies began to have influence on leadership. Embracing "move fast and break things" culture - to the detriment of everyone

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