Where do I start. The laziest managers they do not take time to understand how the loans are processed, they cannot answer questions without referring you to training. They micro manage send you 1000 emails on issues that can be resolved with one email. Very petty when it comes to resolutions. HR will side with management do not bother sending your complaints to HR you will get fired soon after that. Loan Processors are overworked and underpaid. Management has unrealistic expectations from the LP. As an LP the greatest challenge is having a pipeline of say 13 loans, you need to complete Asset checklist, LP checklist , closer checklist PTC report sub FA and Sub CA report and respond to emails over 100 emails on a daily basis as well as keep up with Buddy checklist. The result you get burnt out sick. Do not expect to get any support from manager everything is about the numbers.
All the systems management has put in place for their employees are a big flop. This is why no one has worked for this company as an LP for more than 2 years. You cannot last in that LP position.
Piece of advise if start working for DHI have a 2 year plan to exit depending on how good you can put up with their ridiculous work conditions. Good luck