Improving training but upper management's micromanagement stifles autonomy - Operations Manager Dohrn Employee Review

Location, pay, employees and work schedule, no weekends.

There are no cons working here.

At the terminal level, people are friendly and very focused on doing their job well. Everyone has their quirks but for the most part people work hard and do as they need to.

Suits in Rock Island are very keen on making decisions regarding terminal-level staff on a last-minute basis, often resulting in mass firings in random waves. Turnover tends to be very high and different parts of the terminal are always constantly short staffed. Pay is low for the level of work required and recognition for performance is never met with a pay increase or acknowledgment from management.