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      Garner Health Technology

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      Garner Health Technology reviews

      No autonomy. Poor leadership. - Manager Garner Health Technology Employee Review

      2.0
      Jun 13, 2023
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great talent and hiring. Myself and my colleagues were mostly treated with kindness and respect. Onboarding was smooth. They worked hard to make the culture good with lunch groups and activities. There's fairly good connectivity for being a remote company.

      Cons

      1. There is a tight and small circle of trust among the leadership team, and it lacks experience or maturity. The Leadership Team is more interested in handcrafting the company (building rules and procedures, or “playing” corporate) than making the product better. For example at the company offsite, the LT spent 2 hours role playing the dangers of “gossiping” in the work place but did not reveal any pertinent updates, wins or future plans. Leadership is very concerned with the wrong things. ...... 2. The CEO is resistant to the experts around him. He often contradicts himself and refuses to offload responsibility. It's a sign that he's playing too many roles, many which he is unqualified to do. There is an inborn skepticism for all new hires, as if the CEO/subsequent leaders do not trust that employees have the company's best interests in mind. It's an unfortunate leadership style and inevitably drives attrition. Turnover is in fact high, but much of it is due to firing (which tells you where the problem lies). ..... 3. I have worked at many successful startups and Garner is by far the most bureaucratic. You are constantly met with red tape, making it hard to do your job well. No company will function optimally with this model, especially in an alleged "high growth" stage. Take your talents where you’ll be best able to use them and build. Other startups are looking to grow, rather than simmer.

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      Garner Health Technology Response
      2y
      Thank you for your feedback and for recognizing our strong talent, respectful environment, and efforts in maintaining connectivity and a strong culture for our hybrid team. We're glad that you've noticed these positive aspects of working at Garner, and we’re committed to maintaining these strengths. We're sorry to hear about your perception of our leadership team and CEO. We can assure you that every decision is made with the intention of advancing our company and improving our product for our members, and that we work diligently to ensure everyone in the team feels included and valued. Our CEO is dedicated to our mission and is passionate about creating an environment that fosters growth and innovation. His commitment to juggling various roles within the organization stems from this dedication. In terms of bureaucracy, we aim to strike a balance between process and flexibility. We understand that as we grow, some structures may need to be reevaluated to ensure that we're supporting the creativity and effectiveness of all team members. We genuinely appreciate your feedback as it helps us identify areas where we can improve. We will take your comments into consideration as we continue to evolve and grow as a company

      Explore other reviews about Garner Health Technology

      5.0
      Jun 7, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Garner Health as a software engineer was a fantastic experience. Two things really set this company apart: the mission and the people. First, the mission is genuinely impactful. It’s incredibly motivating to come to work every day knowing that the code you are writing directly helps people find high-quality, affordable healthcare. Second, the talent level across the engineering team is top-notch. I was constantly surrounded by smart, driven, and collaborative engineers who raised the bar and helped me grow technically. The culture is highly supportive, ownership is encouraged, and there is a real focus on building things the right way.

      Cons

      Like any fast-growing company, things move quickly and priorities can shift. You need to be comfortable with ambiguity and adaptable to change. These transitions could be handled better with clearer communication.

      4.0
      May 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -A lot has changed at Garner in the last several years, for the better. There used to be a huge culture of micromanagement from the top down, and now that we’ve grown larger that has shifted -High value product with a ton of growth potential that’s actually making a difference -really great peers who are ambitious and mission-driven -good salaries -lots of opportunity if you like to build and iterate -interesting ever changing work -management that really cares about me

      Cons

      Your experience at Garner really depends on your department. Some work you to the bone, some have weak leadership, others are great. Working directly with the CEO is tough as he is more of a micromanager. My team doesn’t happen to have that issue or a work life balance issue so much, so my experience has generally been good. - low diversity, likes to recruit from consulting firms too much -if you aren’t efficient or don’t use the tools available, work life balance will suffer

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