Pros
The product is genuinely helpful for customers and their end-users. Garner is also good at process documentation and sharing company updates. Employees get access to Garner, which is cool.
Cons
There is a pervasive lack of trust throughout many departments. This could be due to shorter tenures and rapid growth. I also suspect it is due to the feedback/transparency culture, where 360 feedback is shared in a spreadsheet for the entire company to view, which in theory is nice but in reality it encourages motivation through blame and shame. This lack of trust impedes work by constricting autonomy and prioritizing perfectionism. It inhibits the formation of genuine internal relationships, as most people are quite guarded. Other things that are concerning: -dearth of female leaders -"bait and switch" job descriptions -a GTM strategy that is convoluted, wordy, confusing -the individuals most successful at Garner seem to embody an almost robotic, relentless work ethic -employees are encouraged to dissect others' work in order to appear intelligent and engaged, as modeled by senior leadership -most people I encountered to felt a serious loss of confidence in themselves during their time at Garner -threat of retaliation for articulating concerns feels omnipresent