The people made it worthwhile, UK leadership is a nightmare - Marketing Gymshark Employee Review

1.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Gymshark was amazing for what it was a sold as… a fitness company that had discounts, free lunches, and a place that is built on family/community. The people in the North America office were brilliant and innovative, many even overqualified for the positions they held. These employees RAN the business globally despite having hurdles from international leadership and a lack of staff in the UK Headquarters to support.

Cons

Upon getting hired you could tell the company did not have the right processes put into play or know what they were doing, probably due to such fast expansion and growth. As employees we learned to adjust, most times being told by leadership that better ways of working are coming. With the UK leadership being most of Ben Francis’s buddies, all of them are inexperienced in knowing how to run a global business. Most of them have never worked anywhere else and would get eaten alive at any other successful company. They constantly made crazy and impulsive business decisions that impacted everyone’s work. That being said, everyone in the North American office worked to produce positive results despite the constant pivots. A lot of the decisions made by our UK counterparts were not in benefit of the North American business. The culture is very different and UK leadership clearly does not understand how to strongly capture the US consumer without having a North American voice. I can almost guarantee that the business will not stand a chance with competitors like Nike, Adidas, Alo Yoga, etc. now that they are closing their North American headquarters that was a little over 2 years old.

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Gymshark Response
3y
Hi, thank you for taking the time to share this review on Glassdoor, we appreciate your honest feedback, especially as feedback is what helps us to improve! Firstly, we wholeheartedly agree that all our US employees, current or not, are incredible individuals, whom we greatly appreciate. We also understand that times at Gymshark have not been perfect recently, however, as we are still growing and maturing as a business, we are also aware of how we need to professionalize more than ever. As we are still a young company, we are eager to take advantage of your feedback! If you were willing, it would be great if you could reach out to one of our representatives at glassdoorresponses@gymshark.com to discuss your points further. Thank you again.

Explore other reviews about Gymshark

5.0
Jan 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gymshark really sticks to its core values. The people are awesome and great to work with. Excellent work-life balance.

Cons

As a UK-based company, working in the United States is tough sometimes. We often get information late from our UK partners. The company definitely needs to build out its US office more and add more vital job functions.

1
2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount on clothes and met some nice people

Cons

Disorganized, cliquey, not transparent, no job security

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