employer cover photo
employer logo
employer logo

Hospital for Special Surgery

Engaged Employer

dissapointed employees, morale is at all-time low - Nurse Hospital for Special Surgery Employee Review

2.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Staff (not admin) is wonderful. Pay and benefits are comparable to others in the city. Clean hospital. Supplies are always available. Decent vacation time (they encourage us to use it)

Cons

Administration does not care about staff. They only worry about their reputation, improving scores, receiving Magnet. We are micromanaged on a large scale. We have ZERO autonomy. Some middle managers care but their hands are tied by the high level administrators, who are bullies. Surgeons are treated like gods, who can make large mistakes, yet we are expected to be perfect or we get fired. Patients can treat us like garbage and we are expected to sacrifice our dignity and self-respect to make them happy. All for good scores. We are discouraged from using our sick time. Sick time policy is unrealistic. We are incredibly understaffed, yet the expectations and standards remain at the highest level. We are scared to speak up. Speak up, become a target. If they don't like you, watch out. We are expected to be transport team while caring for patients. Charge nurses are leaving because the pressure it too high, with zero reward. We get no recognition, positive feedback, rewards of any kind. Not even for nurses week.

Explore other reviews about Hospital for Special Surgery

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great organization, awesome team to work for, and the hours are good, hybrid schedules for some positions, learning and growing, management is good with listening and advising

Cons

The organization went thru a transition and it is continuing to transition into a POD system utilizing call center technology which makes its stressful some times to keep up with all the changes happening.

3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Patients arent usually as sick as they are in other hospitals, they try to be transparent about decision making, lots of communication from C suite execs disseminated throughout hospital. You meet cool people, patients are usually high class, and you get to watch people get better and go home.

Cons

The overall vibe of the hospital on the ground is that we dont have money (even though they do), and they would prefer to keep things status quo. The CEO i think is a visionary trying to change things, but there are so many people who just lack a growth mentality. They love to talk about being the #1 ortho hospital, but things here are honestly quite ghetto in comparison to other hospitals. It has a mom and pop feel about it wrapped up stylized branding. As far as surgery goes, most of the surgeons are excellent, but as a nurse here, it feels more bleak than it needs to. The hospital needs to focus on building a healthy culture from the ground up, but they are focused on finances above all.

1
See reviews by: Helpful|Rating|Date|All