employer cover photo
employer logo
employer logo

Hospital for Special Surgery

Engaged Employer

Hospital for Special Surgery reviews

3.6

50% would recommend to a friend

(696 total reviews)
avatar

Bryan T. Kelly, MD, MBA

67% approve of CEO

50% positive business outlook

Hospital for Special Surgery has an employee rating of 3.6 out of 5 stars, based on 696 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hospital for Special Surgery employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

696 reviews
2.0
Jan 14, 2016

Hospital for the 1% run by the 1%

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Tuition reimbursement! Best thing about this place. -Wonderful staff excluding mid-/upper- level management/physicians. Many of the medical residents are great, though.

Cons

-Corporately-run hospital, profit-driven, major donors are Koch brothers -Not racially- or gender-diverse in mid or upper level management and medical staff (overwhelmingly white, male, and wealthy) -Completely out of touch with issues of patient population outside of the 1% -Caters to ultra-wealthy, athletes, and those referred by employees -Does not support employee physical or mental health concerns (remember, this is a hospital) -Inappropriate comments from physicians and upper management staff - includes racially-insensitive and -prejudiced comments, gender discrimination. These types of comments flourish in a culture supported by the hospital (comfortable atmosphere if your'e rich, white, and not engaged in these issues) -Inappropriate comments from patients that are supported, even encouraged, by medical staff and upper management -Management staff in general lacks advanced degrees/higher education beyond Bachelors' and/or formal/appropriate management training (many have reached their positions just by their mere presence in growing areas of the hospital)

1.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Very friendly and helpful staff in the main PACU. Overall great teamwork between nurses and nursing techs, NPs, and PAs. 3% yearly raise has made pay competitive thus far. Charge nurses were excellent at leading the staff and were accommodating to schedule requests for schooling. Most patients generally see that you are working hard for them.

Cons

Over the years my work turned from nursing to factory worker/waiter. The volume of surgeries over the years increases as well as the level of the patient's acuity. The number of staff, however, has not increased to accommodate this. It currently remains at a 3:1 patient/nurse ratio and I find that I'm still dressing the patient myself as well as pushing them out the door for discharge. The number of nursing ancillary staff is dismal. Nursing staffing is low that newer nurses can hardly get their vacations approved. Be sure to bring a Drs note for calling out sick on a Friday or if you didn't look sick the day before. Nursing administration should heed the advice of their CNIIIs and nursing managers but now speaking up seems to put you on their black list. CEO doesn't seem to know what's going on with the nursing department and their dissatisfaction. Recovery room will always be a revolving door for new grad nurses or newly hired RNs who leave very shortly after, which drive the critical care team of PAs and NPs crazy.

2.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Staff (not admin) is wonderful. Pay and benefits are comparable to others in the city. Clean hospital. Supplies are always available. Decent vacation time (they encourage us to use it)

Cons

Administration does not care about staff. They only worry about their reputation, improving scores, receiving Magnet. We are micromanaged on a large scale. We have ZERO autonomy. Some middle managers care but their hands are tied by the high level administrators, who are bullies. Surgeons are treated like gods, who can make large mistakes, yet we are expected to be perfect or we get fired. Patients can treat us like garbage and we are expected to sacrifice our dignity and self-respect to make them happy. All for good scores. We are discouraged from using our sick time. Sick time policy is unrealistic. We are incredibly understaffed, yet the expectations and standards remain at the highest level. We are scared to speak up. Speak up, become a target. If they don't like you, watch out. We are expected to be transport team while caring for patients. Charge nurses are leaving because the pressure it too high, with zero reward. We get no recognition, positive feedback, rewards of any kind. Not even for nurses week.

Viewing 1 - 3 of 696 Reviews

Glassdoor has 766 Hospital for Special Surgery reviews submitted anonymously by Hospital for Special Surgery employees. Read employee reviews and ratings on Glassdoor to decide if Hospital for Special Surgery is right for you.