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Midland Credit Management

Engaged Employer

Terrible - Anonymous employee Midland Credit Management Employee Review

1.0
Mar 18, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A place work until you find something else.

Cons

Management is awful. Currently dealing with COVID-19 and management is working from home while employees must come in. When management is showing up they are being extremely rude and unprofessional. If you enjoy feeling belittled and unappreciated this is the place for you.

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Midland Credit Management Response
6y
Our decision-making throughout the COVID-19 response continues to be anchored in our commitment to our employees’ safety and well-being and our mission to help consumers recover from financial difficulty and turn toward a path of economic empowerment. The health and safety of our employees is a clear priority during this time. More and more employees across our locations each day are being asked to work from home as part of a proactive measure and/or in compliance with state or local mandates. Senior leaders have been present in the office at each site in an effort to support quick decision-making until state or local mandates state otherwise. We started first with those employees who were readily equipped to work from home, and in parallel, have been procuring and/or shipping equipment to other employees to begin to set them up to work from home. We can promise that your safety and well-being remain at the forefront of our decision-making.

Explore other reviews about Midland Credit Management

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- incredibly flexible (hybrid, 1 day in person) - great mentorship and guidance - happy employee life and work balance

Cons

- more independent and not much need for regular face-to-face interactions (pro/con depending on your preferences)

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Midland Credit Management Response
2mo
Thank you for sharing your experience with us! We’re happy to hear that your internship has offered valuable mentorship, flexibility, and a healthy work–life balance. We appreciate your note about the independent nature of the role as well — preferences vary, and feedback like yours helps us support interns in the ways that work best for them. Thanks again for your contributions, and we’re glad to have you on the team!
3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay if you hustle and don’t take your PTO. Good hours if you enjoy waking up early. This company genuinely wants to help consumers, they give you lots of flexibility to create payment plans/settlements customized to the debtor. If you want to feel value in your job, this is a very good position to help others in.

Cons

Management takes constructive feedback personally. There will be genuine work disparities in numbers or unavailable SOPs and leadership will get defensive/act as though you are the issue. It is very confusing that even computer issues get taken personally. If you can disconnect yourself from their emotions, it is an OK environment. So many carbs.

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Midland Credit Management Response
2w
Thank you for taking the time to share your feedback and for your many years of contributions. We’re glad to hear you find value in the work and the opportunity to help consumers, as well as the flexibility and earning potential in your role. We also appreciate your candid perspective on leadership and how feedback is received. We recognize how important it is to foster an environment where open dialogue is welcomed and supported, and your input helps inform how we continue to strengthen our leadership approach and communication. Thank you again for sharing your experience.
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