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Midland Credit Management

Engaged Employer

Midland Credit Management reviews

3.7

68% would recommend to a friend

(424 total reviews)
avatar

Ryan Bell

71% approve of CEO

82% positive business outlook

Midland Credit Management has an employee rating of 3.7 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Midland Credit Management employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

424 reviews
5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcoming workplace where you feel excited to come every day as you are valued, recognized, supported and empowered to develop people

Cons

Nothing i have experienced in the last 18 yrs +

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Midland Credit Management Response
10mo
Thank you for sharing your wonderful experience with our organization. Your feedback means a lot to us, and it is what motivates us to do better each day! We’re glad to hear you have enjoyed the culture and opportunities at MCM. It’s great colleagues like yourself that make our people-centric culture possible, and we thank you for it. Thank you again for the kind words, and we’re grateful for your continued dedication and leadership over the years!
2.0
Mar 26, 2021

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Some groups have a positive work environment, there are some leaders who really want to make a difference and do the right thing.

Cons

The entire HR department is the most toxic group of people I've ever witnessed. It is not only one large clique, but there is an accepted culture of treating people poorly with little empathy, both inside and outside of the group. They are great at taking credit and congratulating each other for work that isn't theirs, but are the first to point fingers when something doesn't go right. They preach empathy, collaboration and happiness but when it comes to living it, they fall very short. This is a known problem that management refuses to address. Plenty of good people have left because this toxic behavior persists.

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Midland Credit Management Response
5y
Thank you for your feedback. Our mission, vision and values are deeply rooted in the culture of our HR team, and our leaders foster an environment of empathy, inclusivity, and respect. They hold their teams accountable for living up to our values as and creating an environment where everyone feels appreciated. In addition, we have an open-door policy that encourages employees to escalate issues to leadership, apart from reaching out to their HR business partner. We want you to know that we hear you and will look into the concerns you’ve expressed. We wish you the best in your future endeavors.
1.0
Mar 18, 2020

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A place work until you find something else.

Cons

Management is awful. Currently dealing with COVID-19 and management is working from home while employees must come in. When management is showing up they are being extremely rude and unprofessional. If you enjoy feeling belittled and unappreciated this is the place for you.

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Midland Credit Management Response
6y
Our decision-making throughout the COVID-19 response continues to be anchored in our commitment to our employees’ safety and well-being and our mission to help consumers recover from financial difficulty and turn toward a path of economic empowerment. The health and safety of our employees is a clear priority during this time. More and more employees across our locations each day are being asked to work from home as part of a proactive measure and/or in compliance with state or local mandates. Senior leaders have been present in the office at each site in an effort to support quick decision-making until state or local mandates state otherwise. We started first with those employees who were readily equipped to work from home, and in parallel, have been procuring and/or shipping equipment to other employees to begin to set them up to work from home. We can promise that your safety and well-being remain at the forefront of our decision-making.
Viewing 1 - 3 of 424 Reviews

Glassdoor has 441 Midland Credit Management reviews submitted anonymously by Midland Credit Management employees. Read employee reviews and ratings on Glassdoor to decide if Midland Credit Management is right for you.