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      Midland Credit Management

      Engaged Employer

      Midland Credit Management reviews

      Toxic Work Environment - Human Resources Midland Credit Management Employee Review

      2.0
      Mar 26, 2021
      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some groups have a positive work environment, there are some leaders who really want to make a difference and do the right thing.

      Cons

      The entire HR department is the most toxic group of people I've ever witnessed. It is not only one large clique, but there is an accepted culture of treating people poorly with little empathy, both inside and outside of the group. They are great at taking credit and congratulating each other for work that isn't theirs, but are the first to point fingers when something doesn't go right. They preach empathy, collaboration and happiness but when it comes to living it, they fall very short. This is a known problem that management refuses to address. Plenty of good people have left because this toxic behavior persists.

      avatar
      Midland Credit Management Response
      5y
      Thank you for your feedback. Our mission, vision and values are deeply rooted in the culture of our HR team, and our leaders foster an environment of empathy, inclusivity, and respect. They hold their teams accountable for living up to our values as and creating an environment where everyone feels appreciated. In addition, we have an open-door policy that encourages employees to escalate issues to leadership, apart from reaching out to their HR business partner. We want you to know that we hear you and will look into the concerns you’ve expressed. We wish you the best in your future endeavors.

      Explore other reviews about Midland Credit Management

      5.0
      Mar 1, 2026
      It internal auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - incredibly flexible (hybrid, 1 day in person) - great mentorship and guidance - happy employee life and work balance

      Cons

      - more independent and not much need for regular face-to-face interactions (pro/con depending on your preferences)

      avatar
      Midland Credit Management Response
      2mo
      Thank you for sharing your experience with us! We’re happy to hear that your internship has offered valuable mentorship, flexibility, and a healthy work–life balance. We appreciate your note about the independent nature of the role as well — preferences vary, and feedback like yours helps us support interns in the ways that work best for them. Thanks again for your contributions, and we’re glad to have you on the team!
      3.0
      May 6, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay if you hustle and don’t take your PTO. Good hours if you enjoy waking up early. This company genuinely wants to help consumers, they give you lots of flexibility to create payment plans/settlements customized to the debtor. If you want to feel value in your job, this is a very good position to help others in.

      Cons

      Management takes constructive feedback personally. There will be genuine work disparities in numbers or unavailable SOPs and leadership will get defensive/act as though you are the issue. It is very confusing that even computer issues get taken personally. If you can disconnect yourself from their emotions, it is an OK environment. So many carbs.

      avatar
      Midland Credit Management Response
      2w
      Thank you for taking the time to share your feedback and for your many years of contributions. We’re glad to hear you find value in the work and the opportunity to help consumers, as well as the flexibility and earning potential in your role. We also appreciate your candid perspective on leadership and how feedback is received. We recognize how important it is to foster an environment where open dialogue is welcomed and supported, and your input helps inform how we continue to strengthen our leadership approach and communication. Thank you again for sharing your experience.
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