Dysfunctional and disengaged - Anonymous employee Northwest Permanente Employee Review

Very dysfunctional relationship with the unions. The unions are running their business which is good for no one including union members. The work place is full of conflict and contentiousness. Managers are in an impossible spot and can’t focus on what is really important because they have to focus on labor relations. The organizational is more worried about risk mitigation and liability vs employee experience. Everything is part of an overcomplicated process that is not efficient and is mind numbingly complex and unnecessary. They do not create a culture that is innovating, creative or engaging. Most employees just show up and go through the motions vs truly invested. They stay because of the pension and pay not because they feel valued or appreciated. Their employee engagement scores tell the truth- they do not value their people.