Avoid - Anonymous employee Peak Support Employee Review

-A lot of micromanaging. This place treats those under them like they're incompetent children. -Will barely have holidays off, especially if you aren't salaried. Expect to get worked to the bone and scolded if you dare try to take a holiday off to spend time with family or god forbid take a mental break from work. -Low pay and not enough benefits to offset this. -Burnout is real at the manager level. Upper management is aware of this but they actively choose to act obtuse over the reasons why folks are leaving after barely making a year here (and in a few cases - less than a year). Burnout is due to 1.) the company trying to operate on a lean/minimal staffing approach (which means you should expect to do the work of 2-3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo. -The only real way to get a raise here is to get promoted, but getting promoted at this company is basically a trap for your work-life balance and sanity. Contrary to what they say, upper management is not receptive to ideas that go against the status quo. That's to say: don't expect to come in and make a difference to improve the work lives of your peers because upper management will shut down all ideas and gaslight you into thinking you're thinking of bad ideas because they're not relevant for the moment (because apparently being proactive when the business is running smoothly and you have the time to proactively work on other important projects is a bad thing here). Despite the fake woke culture they try to push, this place is just like any other business that operates like a call center. Expect to be treated like another cog in the machine to be overworked and churned out.