Worst decision I ever made - Account Executive Qualtrics Employee Review

1.0
Nov 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of free food and free tickets to the Summit concert every year

Cons

I waited over a year to write this review to see if my hatred of Qualtrics died down, it hasn't. I moved from out of state for the job, one of the first people in the sales department to do so, and I regret it. Qualtrics seemed like the perfect company at first. Seemingly fun culture, cool location in the mountains, and a real opportunity to make something of myself with an up and coming tech company. That lasted a few months, I had one of the last glimpses of the company it used to be. As an Account Executive at Qualtrics I was treated like absolute garbage. There is zero training. They mainly hire entry level sales people right out of college with little to no real experience, do not provide those people with training, and expect them to function as experienced enterprise sales reps within a few months. They don't invest in their team and are unrealistic about ramping. The team that I was stuck on was mostly unfriendly and unsupportive. Management ruled through fear, constantly making me feel that I'd be fired at any moment. I also had 12 territory changes in 12 months. As soon as I'd start to develop a territory and make some headway they would take it from me and give it to someone else. I would then get to see someone else close my deals and collect my commission. The one time I brought the problem up to management that person ripped into me and said if I didn't like things I could try my luck somewhere else. Meanwhile I would see people who were part of the "in crowd" be handed deals they didn't actually work to close (because management was compensated when their team members hit quota more than if they closed those deals themselves) and those people were making great money and being promoted, despite not actually working for it. I almost went broke working there. I was depressed and hated going to work every day. I lost all confidence in myself to be a salesperson, in no small part because my management told me I sucked at it. After I was put on a PIP (A "Performance Improvement Plan", which has nothing to do with improving performance) I quit. Im now one of the top reps at my new company and turns out my problems selling at Qualtrics legitimately had nothing to do with me, I've heard the same thing from numerous other friends who have left Qualtrics and gone elsewhere and are thriving. And I hear that frequently because Qualtrics is losing anywhere from 20-50 employees per month. I love my job now and that makes me even more bitter about what Qualtrics put me through. It was unnecessary. I continue to hear about my friends who struggle there, people who are treated poorly and without basic respect on a daily basis, and who were blatantly lied to about the job and their trajectory by the Qualtrics recruiting team. Stay away from this place at all costs.

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5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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