Pros
When I first started with the company in the early 2000s, QT was a company that always considered the impact of the corporate decisions on the store employee. The company is still making large profits, which helps the "profit sharing bonus checks" we receive. The PR employees are very good at their jobs, which has firmly established a reputation with the community of being a "great" company to work for. This does garner respect from the average customer and increases costumer loyalty.
Cons
The current store set-up has placed unreasonable expectations on the store employees. Employees receive NO breaks, work long shifts, harsh upper management techniques, a sexist work environment, evaluations designed to promote those employees that have found favor (warranted and unwarranted) with the supervisor that rarely visits the store, (n fact, most promotions are based on kinship/friendship rather than merit), benefits have been greatly reduced in the last few years (the "insurance" costs are high, the company has an inconvenient in in-house clinic where you are required to see the company doctor, pick up prescriptions and specialty doctors are extremely limited), and unfortunately after so many years on the job, it is very much a company that promotes those employees willing to negotiate their character.