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Security Service Federal Credit Union

Engaged Employer

Waiting for 1 year anniversary to leave. - Member Relationship Officer Security Service Federal Credit Union Employee Review

2.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Very good insurance opportunities.

Cons

Obvious favoritism. You can never win at anything if you aren’t the favorite. Breathe too loud, and you find yourself in a ‘counseling session’. Management changes or makes rules all the time to satisfy favorite. Half the time they pull rules out of their arses and get uncomfortable when you call them out. Former colleague called the obvious favoritism out and got fired within the month. Sales goals pushed like normal bank without commissions. I asked about commissions in my interview and was told they were working on starting at the end of the year (2018). Never happened. Doing wayyy more work than job description and interview details led on. Long hours. Forced to stay overtime to complete tasks and then takes longer breaks so you don’t have to get paid for the overtime. No regard for personal life. Schedule always changed even when you request day off as told by management.

Explore other reviews about Security Service Federal Credit Union

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great 401k match and a staff that wants you to succeed

Cons

Sometimes a little sales pushy

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a great introduction to financial institutions and the company has a strong message and desire to help employees as well as members. Amazing 401k and very good health benefits, and assistance with mortgage after 3 years employment. Also finally getting new teller tech after 18 years.

Cons

Downside is that the new CEO is extremely sales driven and the local management is 10-20 + years tenured. Several managers are often aggressive or unprofessional, play favorites, and constantly micromanage and document everything. The environment feels harsh and you will be put on improvement plans for any mistakes or not meeting high sales goals. AI is being heavily integrated and PTO is now accrual based and not given at the beginning of the year anymore to avoid paying out PTO to terminated employees. You can’t transfer to other departments unless you live in Texas and work for years there.

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