Don't Believe the Hype - Anonymous employee ShipStation Employee Review

1.0
Jul 13, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO so you can escape as much as you need to.

Cons

Honestly, this company is terrible and just getting worse. They trick you with this entirely fake "start up" culture; beer on Friday's, unlimited PTO, promises of team outings that never happen, to cover up for the fact that they underpay and mistreat employees. Management is so out of touch, and cares so little for the people that work for them, which is why talented and passionate people are leaving in droves. Management is beyond cliquey; if you aren't their pal, if you don't condone their bad behavior, your professional improvement suffers. Success at this company is measured by how "cool" your boss thinks you are. If you have any ideas as to how to make the product or workflow more effective, be prepared to be shot down and belittled. The attitude at SS is "if it isn't broken, don't fix it, and don't try to improve it or we might fire you."

Explore other reviews about ShipStation

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Every single person that works here is super nice and welcoming.

Cons

Can't think of any cons

2.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work from home option is great, they do provide free snacks and drinks and a catered lunch once a week. Sometimes the workload can be really light. Most of the people working there were great

Cons

Owned by private equity, so the annual mass layoffs are very real, They will mass fire people and then outsource the jobs over seas. Expectation of taking ownership of projects without equitable pay for the responsibilities taken on. Sometimes the workload can be unbearable. I worked there when it was still a startup company, So I witnessed the company culture dive off of a cliff after the PE acquisition. Upper management is very fake and everything is about pushing more and more sales. The quality of the product has deteriorated, while more features have been added, there are more bugs and less people to fix them, all while the company continues to raise their prices. Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing

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