Great company culture, but communication and support lacking from direct management - Quality Review/Audit Senior Associate The Cigna Group Employee Review

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

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The Cigna Group Response
4d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

Explore other reviews about The Cigna Group

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work flow, with like minded individuals trying to get to a common goal. People are willing to help when you need it

Cons

None at all very good time overall

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Provided quality items to work remotely (monitor, laptop, etc.)

Cons

toxic culture of leadership only there to benefit themselves or their friends; They had no desire to do the right thing. period. Or even the right thing for Cigna. Their #1 priority was to play corporate politics and secure promotions for themselves. You were trapped in your area and the few that managed to escape were too terrified to report their behavior since they'd seen retaliation against others

1
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The Cigna Group Response
2d
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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