The Cigna Group reviews

3.5

64% would recommend to a friend

(6,780 total reviews)
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David Cordani

66% approve of CEO

55% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Oct 18, 2023

Going downhill fast….

Recommend
CEO approval
Business Outlook

Pros

Great, smart co-workers. Challenging work.

Cons

Where do I start? I loved working the last 5 years at Cigna. I am great at my job. And felt connected to my colleagues and our mission. Then suddenly, Cigna stopped caring about the employee experience. All the feedback surveys that were something we regularly talked about & were a point of pride stopped coming for us to fill out. Then they rolled out “Future of Work.” They could have been smart about finding balance with in-person work. (There are a few companies getting it right with in-person collaboration.) They could have simply asked people who were in the office prior to COVID to return. But instead, they chose a shocking, sweeping change to their remote work policy, and they started requiring people who have worked from home for 5-10 years to drive 3+ hours a day to sit in a cube on video meetings and breathe COVID air - FOR NO REASON. Frankly, the offices are depressing and demotivating environments devoid of creative energy. Cue the culture of “warm butts in seats.” And a huge pay cut to everyone who suddenly needed to start commuting 3 hours a day. Cue high-performers leaving in droves. And now - rolling layoffs for the next 6 months! I can’t wait to see them fire people, then repost their jobs so they can pay the next person less $$ to sit in a cube. Sad. Just horrifying to watch a once great company culture fall so fast.

2.0
Jun 13, 2023

WARNING

Recommend
CEO approval
Business Outlook

Pros

Unsure…6 weeks ago would’ve given the company a glowing 5 star review. Then they completely turned on us.

Cons

New return to office initiative which wouldn’t be terrible except they are revoking EVERYONE’s work from home status. Worked from Home 15 years pre-pandemic? You now have to come in. I was literally hired for a work from home position…they told me they are revoking it. I live more than 50 miles from an office. I asked for an exception. Sr leadership told me they would only make an exception for employees with “special skills” whose skills could not be replaced in other locations. So literally no one can get an exception b/c everyone is replaceable. I asked what my options were and they told me to look outside the company for work. I’ve been loyal to this company for years. Stellar performance reviews. Outstanding raises. Awards. This is absolutely baffling. So be warned. And they are still advertising work from home positions. Do not be fooled. And if a recruiter tells you otherwise, find someone within the company who can give you the latest inside communications being shared with us

3.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great immediate management Good Benefits Great flexible PTO benefits

Cons

Worked from home since 2012 and successfully grew my career in that time and now the company is requiring everyone to go into offices (even though they closed many offices and many of us would be commuting 3 hours round trip) Lay offs by company leaders who didn't completely understand the work in organizations and the impact that the lay offs would have to projects and other roles. Work-life balance completely ruined due to commuting, taking time away from families to commute, and employees having to do 2-3 other roles on top of their own due to lay offs and short-staffed. Use the excuse that "networking" is why the requirement to return to the office but many of us don't work with people aligned to the same office. Longer project implementation due to new office requirements (travel, unavailability, etc.) Minimized opportunity for growth by requiring leadership roles to be in specific locations when we were all previously remote Not willing to pay someone their valued salary (usually 70% of their market value) but still expecting them to do 2 other roles. Bonus values skeptical - exceeded expectations but wasn't compensated in the bonus as such Typical 3% merit increase annually doesn't cover increasing costs of health insurance or inflation Company doted on the fact that it WAS one of the best places to work with the best work-life balance and a year later completely destroyed that.

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Glassdoor has 7,513 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.